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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
399 Reviews

399 Reviews of Kenny Ross Ford - Service Center

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April 04, 2024

Very helpful worked with me until we got everything we needed. Happy with my service More

by hut_tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Apr 05, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 04, 2024

service dept is fantastic. Dick is a great communicator and he doesn't suggestion additional service on my car unless it is actually needed. Really appreciate his advice. More

by Jill Strittmatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick
Apr 05, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 04, 2024

They got me right in and out. very friendly people in quick lane.inspection, first oil change More

by MOWERMENDER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2024

Mark did a great job explaining the issue with the vehicle. Also made sure to find all the warranties and the recall on the vehicle so that I only paid my deductible for the work. More

by MAGOOMCKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 04, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2024

I walked in and they squeezed me in right away since I had to wait. More

by dsloan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
Apr 04, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2024

Easy to schedule, in and out in about the time expected. Overall experience was pleasant. More

by MARCPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mull
Apr 04, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 31, 2024

They work hard, but I felt that I knew the vehicles better than they did. A salesman that was working with another customer seemed pretty cocky when his customer wasn't around, but others in the showr More

by byt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

I was satisfied with all aspects of the quick-service department, from the speed o. More

by REMEMBERTTIME
Recommend Dealer
Yes
Employees Worked With
Ian
Apr 04, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 30, 2024

very helpful service person went above to explain and show me what was going on and what the issue was More

by tpietrzyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian kelly
Apr 04, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2024

Jeff was wonderful. Handled everything from the car repair to the rental car and insurance companies. The whole process was very smooth. Thanks More

by BAKE6547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Malley
Apr 04, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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