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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
398 Reviews
Call Service Center (724) 973-3793

399 Reviews of Kenny Ross Ford - Service Center

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April 11, 2024

Through investigation of the issue with my F-150. I appreciate the diligence by the service manager to make sure it was diagnosed and fixed. More

by SMITTEREDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 10, 2024

Every thing was good except the price of the repair, a truck with only 28;000 plus miles on it should be covered by Ford. More

by RRRUBY34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 11, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to provide us with this feedback.

April 10, 2024

Problem not resolved, for the second time. Returning again for third attempt to fix issue. More

by RAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark, 5 stars
Report | Print
Apr 11, 2024 -

Kenny Ross Ford responded

"RAM" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

Wonderful place to take your car for repair. Everyone polite, nice and respectful! Thank you!!! More

by BWGREGAR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff the estimated! Very nice!
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Apr 11, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 09, 2024

Very professional, and great service, i will always deal with kenny ross ford in Irwin More

by JCI1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Apr 09, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2024

Team did a great job, Dick is a great Advisor! Kept me up to date and made relevant suggestions. More

by SPENCER.FORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick
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Apr 09, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2024

Service advisor Dick Hanzel does an excellent job. He might be the only reason why I'd purchase a vehicle there. More

by dacp1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
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Apr 09, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

Kenny Ross took care of all my collision care services , the team was friendly and speedy and kept me updated throughout the whole process . I have also purchased my used car thru Kenny Ross. Thanks you ! More

by AMILL81.AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Martin
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Apr 09, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Started working right away. Got inspection, oil change and spark plugs. Mechanic explained work done. Services are too expensive. Price Quoted for service did not include la More

by BARBANNLOWES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ghrist
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Apr 09, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

Chris Mull the service advisor gets 👍👍 for his great customer service. Really went out of his way to keep me informed of the work being done on my Ford Edge. Patric Boyd the mechanic/ technician did a More

by INSKISR
Recommend Dealer
Yes
Employees Worked With
Chris Mull and Patric Boyd
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Apr 05, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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