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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
398 Reviews

398 Reviews of Kenny Ross Ford - Service Center

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April 17, 2024

I want to thank Dick Hanzel for the attention to our car problems. Great service. More

by SUERUOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Apr 17, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 15, 2024

I had the works package completed on my 2021 F-150. The service was fast, friendly and great!! More

by jrobosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 15, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 14, 2024

Everyone at Kenny Ross has treated me really well, I really like that they come to get my car and leave me a loaner while they work on it. More

by robertaswank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fisher
Apr 15, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2024

High quality body work was performed on the vehicle. The car looked great when we picked it up! More

by SLM15501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2024

The body shop was very profesional and did a wonderful job. The car actually looks better then when it was new. The office staff was very efficient and very pleasant.. CUDOS to Kenny Ross Ford!! More

by robertbrown804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 12, 2024

The service department is great. Dick Hanzel is very professional and someone that the customers can trust ! More

by knsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel 5 STARS
Apr 12, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 12, 2024

The dealership service personnel were very professional and quick in completing my state inspection and oil change. Chris the service advisor was also very helpful More

by 5sears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service advisor
Apr 15, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2024

Prompt, efficient, reliable, knowledgeable, polite, clean. I am very happy with all the services for oil changes to vehicle repair More

by ONLYC1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 11, 2024

Through investigation of the issue with my F-150. I appreciate the diligence by the service manager to make sure it was diagnosed and fixed. More

by SMITTEREDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 11, 2024

Everyone is always friendly and helpful. They constantly keep you updated with the status of your vehicle while the work is being done. My service advisor Ian was great to deal with. More

by CGRACE78
Recommend Dealer
Yes
Employees Worked With
Ian
Apr 11, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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