Kenny Ross Ford - Service Center

Service Pick up and delivery is the best way to get your vehicle serviced. So convenient. vehicle serviced. So convenient. More

When I purchased this new vehicle, I was sold an aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnu aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnug guaranteed that the policy would cover any chip, scratch, or dent for 48 months with no deductible. I spent a lot of time discussing this policy and even called him the next day for another confirmation concerning the terms of the policy. I had the vehicle in for an oil change and requested that some chip damage and scratches on the front of the vehicle be repaired under this policy and it was denied. When I requested a full refund from CJ Musnug for the fraudulent protection policy, I was told that it would be pro-rated and he couldn't tell me what the amount of the refund would be. Over my life I have always purchased Ford vehicles for my personal use. My expectations are that the I be treated fairly by the dealer. This chip/wheel protection plan was sold to me under false pretenses and misrepresentation. In addition, I had to bring the vehicle back after the oil change to have the oil life reset and a new sticker in the window. Was the oil actually changed? You couldn't prove it by me. I am not a happy customer at this point. More

Staff was awesome and my car was done quickly and professionally. Would highly recommend to anyone professionally. Would highly recommend to anyone More

AWESOME SERVICE! Very quick estimate and repairs. Car looks great, even detailed, very nice. Thank you! Very quick estimate and repairs. Car looks great, even detailed, very nice. Thank you! More

Kenny Ross is the only Dealer I trust to take my f150 to, Richard in service is very straightforward and will tell you if he doesn't know something, which is rare, but will get the answer as soon as he can. Richard in service is very straightforward and will tell you if he doesn't know something, which is rare, but will get the answer as soon as he can. Don and Brian in sales are also great to deal with and very knowledgeable as well. More

Repair was done quickly and accurately. I was very pleased with the service I received. I was very pleased with the service I received. More

Ed Waibel is my contact there and the vehicle came back clean and fixed, as good as new. clean and fixed, as good as new. More

Great service. Stopped in for state inspection and was told I needed repair on seal at rear differential. Afterward, I noticed a noise and went back, got another a Stopped in for state inspection and was told I needed repair on seal at rear differential. Afterward, I noticed a noise and went back, got another appointment and the problem was fixed. More

Wonderful dealership bought 3 cars from you great and friendly staff and honest highly recommended them friendly staff and honest highly recommended them More

SERVICE WAS PERFORMED AND COMPLETED QUICKER THAN EXPECTED. ISSUE WAS CORRECTED UPON COMPLETION OF SERVICE. COST OF SERVICE IS HIGH WHICH RESULTS IN A 4 STAR RATING AND NOT 5 EXPECTED. ISSUE WAS CORRECTED UPON COMPLETION OF SERVICE. COST OF SERVICE IS HIGH WHICH RESULTS IN A 4 STAR RATING AND NOT 5 More