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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
289 Reviews

289 Reviews of Kenny Ross Ford - Service Center

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February 24, 2024

Service was fantastic and fast waited less then an hour for inspection ,emissions and oil change. The staff was very friendly and helpful. Thanks Kenny Ross for a wonderful service! More

by Johnlehew15015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 23, 2024

Scott Dooley needs attitude adjustment - he should observe either Dick or Mark as role models for customer supportñ More

by ramrodgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
Feb 23, 2024 -

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

The team has been chasing these electrical issue and trying to remedy the problem. The service manager is very involved his help is appreciated. More

by zeiglerc23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 3 service writers always treat me well!
Feb 27, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 22, 2024

always get taking care of fast and everything is done right, never get unnecessary work forced on you More

by jwash71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick H. service writer
Feb 23, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

Great to deal with. My first finance car and everyone involved was so kind and helpful of my needs. More

by redfootsamantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Kenny Ross Ford responded

Thank you again for this positive feedback!

February 22, 2024

Entered Quick Lane with no appointment, was attended to in 10-15 minutes….Had my truck’s oil changed, and tires rotated…total visit only took about 45 min. More

by jdoneil1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think it was Ryan(?)…Quick Lane
Feb 22, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

I have always had a good experience at Kenny Ross. Mark Ghrist has been most helpful! More

by RB73IXHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ghrist
Feb 21, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2024

Was in and out in about an hour, service manager advised and discussed recall service and preventative maintenance items. More

by ANTHONY-B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2024

Walked in for an oil change and a tire rotation, was able to get service as soon as I went in. The attendant at the service desk then advised me I had a light there that was ordered with my name on it so I w More

by SHELLEYIAPALUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 20, 2024

Handled the recall notice on 2023 Edge in very quickly and efficiently . Friendly and courteous service More

by JSMITH199548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hansel
Feb 20, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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