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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
360 Reviews

360 Reviews of Kenny Ross Ford - Service Center

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May 07, 2024

Disappointed doesn't even begin to express how I feel right now. No responses from management either. More

by bruggles812
Recommend Dealer
No
Employees Worked With
Richard McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Kenny Ross Ford responded

"Bruggles812" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 07, 2024

Took my under warranty stock F150 in for service, rear door would not open. Should have been straightforward repair under warranty but they worked harder to make me pay put of pocket than to submit for w More

by custService??
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kuzyck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Hensel
May 07, 2024 -

Kenny Ross Ford responded

"CustService??" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 06, 2024

I was given an appointment right away and Mike was great in letting me know all that was done. Excellent Service More

by BERTOLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2024

Collision center was friendly and communicative. They valued my time and took care of my car quicker than promised. More

by mark.shatzer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2024

The service is good but too expensive for an oil change only. I have always gotten all my services done and bought my car through Kenny Ross. I have extended warranties but this $80 for aThe service is goo More

by MILLERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
May 07, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

The collision department was excellent! !! From the beginning Jeff was exceptionally good. He called with updates and was so nice to deal with. I would highly recommend this collision cent More

by MRSD2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only with collision center. Jeff.
May 07, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2024

The one reason I go to Kenny Ross it’s for Dick he has always been honest about what you need More

by KIMMYHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick
May 03, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 02, 2024

Everything went smooth as usual. I have come to expect nothing less. Duck is great to deal with. More

by JCMMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick
May 03, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 01, 2024

Everyone at this ford location is wonderful. Greg Mark and rich are excellent. Thank you More

by jrbrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 01, 2024

I was given excellent service. by all staff. Everyone was courteous. My truck was fixed in a reasonable time. More

by jdolan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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