398 Reviews of Kenny Ross Ford - Service Center
My daughter Katie Urbano and I paid alot of money for the service on this car because the nearly useless maintenance CONTRACT that we are paying alot of money fordidnt cover most of it and now the A/C is the service on this car because the nearly useless maintenance CONTRACT that we are paying alot of money fordidnt cover most of it and now the A/C is broken AGAIN AFTER A COUPLE OF WEEKS, AND SHE HAD TO DRIVE TO SOUTH CAROLINA WITH HER SMALL CHILDREN WITH NO A/C, AND NO GPS BECAUSE THE INFORMATION CENTER HAS NOT BEEN UPDATED SINCE THE CAR WAS PURCHASED. THIS HAS TO BE THE WORST CAR BUYING AND SERVICE IHAVE EVER EXPERIENCED More
Not everything was fixed and I had to keep the pressure on to get what I got. Still need work done so I’ll keep the pressure on. on to get what I got. Still need work done so I’ll keep the pressure on. More
The service department has complete disregard for safety and care of customer's vehicle when driving. and care of customer's vehicle when driving. More
Our service representative did a great job and was a pleasure to deal with, particularly since it was late on a Friday afternoon. A big Thanks! pleasure to deal with, particularly since it was late on a Friday afternoon. A big Thanks! More
Took my truck in that I bought in February for its first oil change and tire rotation. They went above and beyond with the service. oil change and tire rotation. They went above and beyond with the service. More
Great salesman great people made buying a new vehicle a real nice experience great place real nice experience great place More
Recently had surgery and was not allowed to drive. 2014 Ford F150 was due for a recall on the transmission. Dick Hanzel, my service rep. Had people come to my house pick up the vehicle complete the re 2014 Ford F150 was due for a recall on the transmission. Dick Hanzel, my service rep. Had people come to my house pick up the vehicle complete the repair and deliver it back to my home. Now that’s what I call customer service. More