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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
289 Reviews
Call Service Center (724) 973-3793

289 Reviews of Kenny Ross Ford - Service Center

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June 22, 2024

They picked up my vehicle when they said and brought it back when they said with all the services being completed in a timely manner. I am happy with my service More

by RDELO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
June 21, 2024

Dick was relentless in fixing my truck and keeping me informed of progress. Rockstar in my book...! More

by GRIMMER.JC1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hanzel
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Jun 21, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
June 19, 2024

So far they did everything that they said that they would do. I am happy. More

by cjzflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Alexander
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Jun 19, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
June 19, 2024

Good job and timely service. Had to order a part to fix a problem so car will be back soon. More

by nkdk1994
Recommend Dealer
Yes
Employees Worked With
Roxanne in warranty dept
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Jun 19, 2024 -

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
June 18, 2024

Job well done. Excellent customer service. Will recommend Kenny Ross Collision Center ***** Fantastic experience. Thank you! More

by CLAYBUSTER1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Weirs
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Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
June 17, 2024

Jeff at the body shop has taken care of my vehicle twice now. Excellent customer service from him. More

by RICK.DOMBROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from the body shop
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Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
June 15, 2024

My vehicle was serviced and an repair was necessary. Job was completed as promised and they even ran it through the carwash! More

by didi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful 1
June 15, 2024

People that work there are always nice and courteous. Always willing to help. We always take our vehicles there More

by tracydrotar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick, Rob
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Jun 18, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful 1
June 14, 2024

Got me in and out in no time, without having an appointment on my time schedule More

by CEJOHNSTON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
June 14, 2024

I used to visit the facility about 4 years ago to get the oil changed, and the dept was slow and not focused. I take all of my cars there now as I'm in and out in approx 45 minutes, and they are always frie More

by GSIEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
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