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Kenny Ross Ford

Adamsburg, PA

4.7
509 Reviews
Not all car dealerships are created equal, and here at Kenny Ross Ford, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Adamsburg to the nearby communities of Monroeville, Murrysville and Greensburg, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. With our pressure-free environment, drivers from Monroeville, Murrysville, Greensburg, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Ford. Explore what our Adamsburg dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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104 Black Hill Road

Adamsburg, PA

15611

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Showing 509 reviews

January 05, 2011

Ordered a 2011 F-350 through Kenny Ross, couldn't be happier. The ordering process was extremely quick and simple. Once the truck was in, they made sure to have it ready to go for me that day. Got a More

by mattwinplum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Smoody, Bob Wally
October 19, 2010

I went to Kenny Ross Ford to buy my new Fiesta because it seemed no local dealers wanted to deal with me on my trade. I had a great experience at buying my new Fiesta at Kenny Ross Ford. I dealt with Dennis More

by Dyno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Miller
October 16, 2010

This is the second time I have purchased a new vehicle at this dealer. I worked with Doug Poko for this purchase. I was very pleased in working with him, and never felt intimidated or pressured. It was a ve More

by irwinguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Poko
September 07, 2010

First of, the sales experience with Dennis Miller has been very good, however, when it came to getting the title so that I can get plates and an inspection done on the Truck it has been and still is a ni More

by Mjdbsa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Miller And Joyce
Sep 22, 2010 -

Kenny Ross Ford responded

Kenny Ross Ford participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. The truck in question was purchased on 7/22/2010 from Kenny Ross Ford, Inc. Because this vehicle was sold title only, we were unable to process the state title work online which would have the customer receiving his title work within 10 business days. In the event that we are unable to complete a customer’s title work online, then we overnight the paperwork to the Pennsylvania Department of Transportation. This type of paperwork typically takes 4-6 weeks for the state to process. The paperwork for this transaction was overnighted to Penndot on 7/30/2010. Penndot processed the paperwork for this transaction five weeks later on 9/3/2010 and rejected it. It was rejected because Penndot assumed there was a lien on the truck which carries a $5.00 fee. Kenny Ross Ford verified there was to be no lien or encumbrance on the title and the paperwork was reprocessed and completed on 9/8/2010. The state has notified Kenny Ross Ford that the customer should be receiving his completed title work within 5 business days from 9/8/2010. The customer did in fact receive his title work on 9/15/2010. --------------------------------------------------------------------------------

July 22, 2010

We had to purchase two cars. One new one for my wife and myself and a pre-owned for our daughter going to college. John spent the day with us helping us locate a Jeep Liberty for our daughter and he gave u More

by estover0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "Cash" McCafferty
July 21, 2010

I had a wonderful experience at Kenny Ross Ford when buying my first new car. They made everything in the buying process so easy, it was great! I couldn't have been happier with my salesman, John, who a More

by RDeoras811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCafferty, John "Cash" McCafferty
July 21, 2010

I purchased a used Jeep Compass from Kenny Ross Ford in Adamsburg. My salesperson was John McCafferty. Mr. McCafferty has been helping me buy cars for many, many years and is now working with Kenny Ross. More

by tgenes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCafferty, John "Cash" McCafferty
July 20, 2010

John McCafferty was very knowledgable and spent as much time with us us we needed. He didn't rush us or pressure us. He explained the pros & cons of the various cars we were interested in but didn't try to More

by alex3262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCafferty, John "Cash" McCafferty
February 01, 2010

I went to kenny ross looking to down size and get better fuel economy and i met jon miller. I was getting rid of my mercury mountaineer awd and i was comparing all the midsized sedans and jon told me so muc More

by jmichael99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Miller
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