Kendall Toyota - Service Center

Horrible service I will no use this place never again worst people they only want our money and they take forever. I went there for an oil change and they only did a I will no use this place never again worst people they only want our money and they take forever. I went there for an oil change and they only did a tire rotation More

From out of state and was just looking for a simple oil change and in the end did not go here to provide them service. We went another 20 minutes south at South Dade Toyota to get our service done. (would change and in the end did not go here to provide them service. We went another 20 minutes south at South Dade Toyota to get our service done. (would totally recommend!). First encounter with South Dade, I called and asked what time the service department was open and looked online. Online and the receptionist told me 6PM. Great, we drove there pulled up to service and talked to a service advisor. Not friendly, rude telling us they are only open for pick ups until 6, they stop taking any service customers at 3. After driving out of our way and already being told they are open, it was quite frustrating. Pretty sure they should clarify that with there customers clearly on their website and inform their employees of the correct hours. We wait till Monday and try again in the morning, knowings its a Holiday, MLK day we knew it would be busy so we called ahead to ask the wait time. We were greeted on the phone by another rude employee. I simply asked how long would the wait be for a oil change, her response, "Well with all these people here quite a long time", with an attitude. First off that doesn't answer my question, I don't know how many people "all these people" is, I am not there! As a previous Toyota employee in another state this was horrible customer service and would not recommend this dealership to anybody. More

I have a Corolla 2010 ,Every Time i do my car services at Kendall Toyota, the employees are very nice ,the price is ok and the most important i feel confidence doing my service with them, of course you h at Kendall Toyota, the employees are very nice ,the price is ok and the most important i feel confidence doing my service with them, of course you have to wait a while but is worth it , Until now no problem with my car. More