Kendall Toyota - Service Center

Amazing Service! Outstanding Service! The service department was very knowledgeable and friendly which led a smooth and quick customer service experience. Will definit Outstanding Service! The service department was very knowledgeable and friendly which led a smooth and quick customer service experience. Will definitely be visiting again, Thanks guys! More

Great service Took in my Camry to get serviced. Could not be happier with the work. Workers were courteous, and helpful. Work was done a in a reasonable amount of t Took in my Camry to get serviced. Could not be happier with the work. Workers were courteous, and helpful. Work was done a in a reasonable amount of time. Excellent job !!!!! More

Best service Jose Diaz was great!!! I was very pleased with the service I received from Jose Diaz. He is very honest reliable and thorough. My waiting time was reasonable and I will c I was very pleased with the service I received from Jose Diaz. He is very honest reliable and thorough. My waiting time was reasonable and I will continue to bring my car here as long as Jose Diaz is still here. Great job!!!! More

Service I have being coming for service for my Fj since 2007 and my service writer Mr. Abner REYES has always helped me with all requested service Very p I have being coming for service for my Fj since 2007 and my service writer Mr. Abner REYES has always helped me with all requested service Very professional and knowledge of customer service . Thank you More

Excellent All Around Stephen Horsham, Assistant Service Manager is a well mannered, friendly professional. He returns all calls and text messages to keep you informed. I p Stephen Horsham, Assistant Service Manager is a well mannered, friendly professional. He returns all calls and text messages to keep you informed. I plan to go back to him every time I need service. A rental was provided to make my life easier. More

Was very pleased with my service! The service which was provided was a very good experience and professional. However my rental should have been paid for by Toyota other than that it' The service which was provided was a very good experience and professional. However my rental should have been paid for by Toyota other than that it' great. More

Keeping up with Mr. Jones Ronnie Jones, my service advisor, is the best! He gave me great service and saved me some money, too. Love my Toyota and my advisor! Ronnie Jones, my service advisor, is the best! He gave me great service and saved me some money, too. Love my Toyota and my advisor! More

Pot Customer Service While waiting for an oil change I had had an appointment with Jason Rordriguez. He never acknowledged me but luckily Byron G cane to help. I say and w While waiting for an oil change I had had an appointment with Jason Rordriguez. He never acknowledged me but luckily Byron G cane to help. I say and waited patiently and no one even noticed that I was there except Byron. Horrible customer service. More

No longer worthy of my trust Outraged at Kendall Toyota Service, 10943 S Dixie Hwy, Miami, FL 33156. There is no way to make this story shorter, my car has always been serviced at Outraged at Kendall Toyota Service, 10943 S Dixie Hwy, Miami, FL 33156. There is no way to make this story shorter, my car has always been serviced at Kendall Toyota, nowhere else even though is very far for me I wanted to keep bringing it to the place where it was bought brand new and had been serviced all along. On my last visit, July 29th 2016 I took it for maintenance and throttle body service, right after leaving car started to shake and felt like going to stall. Took it back and they said needed some adjustment which they did. After driving about 1200 miles, one night in Hialeah, Florida my car stopped responding to the acceleration like when it is running out of gas and stalled in the middle of heavy traffic on 49th, I was alone and I am an older woman, my AAA plan has a limit on towing miles, also Toyota was closed so I had the car towed to my husband's very trusted mechanic. This is what the mechanic showed me, a TIED IN A KNOT FUEL LINE that had caused the fuel pump to burn, he asked me where the car had been since that knot was intentionally done. It cost my family and me $683.61 to replace. When I spoke to Ms. Vanessa Victorero at Kendall Toyota Customer service her response was I should have taking it to them. Firstable they were closed, secondly towing it so far represented an expense that being retired and living on a Social Security check was hard to swallow, on the other hand if the knot was purposedly tied by them I would have played it to their intentions and instead of $683.61 I would have end up paying probably over $1,000 for a new fuel pump at Kendall Toyota. I know this is hard to prove but like I said my car has never been anywhere else than Kendall Toyota. More

A mindless machine I set the appointment for service, explained that I wanted to wait for service and asked for a time when the wait would be less. I also needed recall I set the appointment for service, explained that I wanted to wait for service and asked for a time when the wait would be less. I also needed recall work. When I arrived for the appointment, I waited for 15 minutes to get the car registered for service. Everything arranged at the time of the appointment was not recorded so it was starting from fresh. The service, which was a wait of an hour or less at other dealerships was three hours and I had to chase them twice. There was no record of service and the warranty book was not signed, so that was another wait. The waiting area was like a bad bus station. In all a vow to never return. More