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Kendall Toyota - Service Center

Miami, FL

4.4
563 Reviews

563 Reviews of Kendall Toyota - Service Center

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November 06, 2023

I’m a long time customer and I’ve bought several cars there. Service for cars is always excellent. Great service today from Joseph. their service rep. Timely and accurate, with attention to problem and s More

by Jfrosty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service.
Nov 06, 2023 -

Kendall Toyota responded

We're so glad to know that you've had consistently great experiences with us at Kendall Toyota. It's wonderful to see your shout-out for Joseph and our service team - they'll be delighted by your kind words!

November 03, 2023

Overpriced, mark ups on vehicles. Service is also terrible. I set an appointment for service, got there 20 mins early for the appointment. Waited 2 hours then went to check in the sta More

by Average Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Nov 06, 2023 -

Kendall Toyota responded

I'm sorry to hear about your experience, Juan. We strive for excellent customer service and it seems we fell short during your visit, especially with the delay in servicing your vehicle. I'd like to personally look into this matter further and see how we can make things right for you. Please feel free to call (305) 665-6581 at any time that's convenient for you. Thank you.

Nov 06, 2023 -

Average Juan responded

I went to Tires Plus. They got me in and out. I would suggest you do look into improving not just responding for looks Kendall Toyota. Keep us updated on what you’ve done to improve.

October 19, 2023

Was there 10/18 service advisor Cole for maintenence had no appointment he got my car done in one hour. Excellent customer service 830am. More

by Yamlop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colen
Oct 19, 2023 -

Kendall Toyota responded

It's great to know that Cole was able to assist you promptly and efficiently at Kendall Toyota. We appreciate your kind words about our customer service!

Oct 19, 2023 -

Yamlop1 responded

Excellent excellent service always here!! Thank you for the free car wash!

October 09, 2023

Second visit for service and both were great visits. I made an appointment and was taken care of promptly. They had me in and out very quickly. More

by mr.m_moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 10, 2023 -

Kendall Toyota responded

We're glad to know that your service visits at Kendall Toyota have been prompt and efficient! We appreciate the positive feedback. Thank you for choosing us!

September 19, 2023

Excellent work and dedication! The service staff is kind and really good. They are fast and get the job done!!! More

by edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Sep 19, 2023 -

Kendall Toyota responded

We're delighted to know that our service staff at Kendall Toyota provided you with excellent and efficient work! Thanks for the positive feedback, Edgar. We appreciate it!

September 11, 2023

I have been dealing with the same situation for the fourth time now, and it still hasn’t resolved yet this will be my fourth trip to get a simple thing, taken care of a waste of my time and company a l More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mendel Toyota
Sep 14, 2023 -

Kendall Toyota responded

Mark, we are really sorry to learn about the ongoing issue you've been facing. It's certainly not our intention to waste your time or cause any inconvenience. We'd like a chance to make things right and resolve this situation once and for all. Please reach out directly so we can address this promptly - Thank you. +1 (305) 665-6581

August 17, 2023

The service was excellent the person advisor was super nice and professional I was very happy with the service this time. More

by Blanca1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name but he was super nice and polite.
August 06, 2023

Always do my service here, service is quick as usual. This time my service advisor was as nice as always. Gotta come back here as long as things remain the same. More

by Dagoberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
July 27, 2023

Rosie Fernandez was my service advisor and she got me in and out very quickly. There should be more advisors like her. She was professional and kept me up to date with what was being done to my Tacoma I w More

by Dillinger81561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Fernandez
July 24, 2023

Kendall Toyota Service is wonderful, the Staff are friendly and professional, it’s a good place to have car service. More

by Clark W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
12188 Ms Yanelis Morales and Mr. Johnathan ( Valet)
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