Kendall Toyota of Anchorage
Anchorage, AK
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My first trip back to Anchorages only Toyota Dealer since it was under its previous owner. I purchased a 2010 Tacoma from Kendall last year and had a great experience. I took it in for its first service and it was under its previous owner. I purchased a 2010 Tacoma from Kendall last year and had a great experience. I took it in for its first service and received fantastic service. Scott, as well as everyone there were extremely professional, friendly and competent. In particular, Scott, our Service tech was extremely helpful. This was a significant improvement over my past experience several years back with a previous Toyota. I will be returning there for future vehicle needs. Job well done! More
Well it is about the best place to buy a car or truck I have found in Anchorage or in the Kenai Peninsula. I have bought three Toyota's in the past year from Kendall . Wife's Prius my daughter's Corolla an have found in Anchorage or in the Kenai Peninsula. I have bought three Toyota's in the past year from Kendall . Wife's Prius my daughter's Corolla and my Tundra. Even if you don't won't a Toyota go and by a used car are truck from them like my Dodge truck I traded in. Thanks a lot Kendall Sales and Fiance, The Sumption's More
HANDS DOWN.....the best experience I have EVER had buying HANDS DOWN.....the best experience I have EVER had buying a vehicle. Kendall has the absolute best online information, technology, and response comp HANDS DOWN.....the best experience I have EVER had buying a vehicle. Kendall has the absolute best online information, technology, and response compared to their competition in AK. It has been over a week since I first started researching used vehicles on the internet. I posted several inquiries with Kendall competition and still have NEVER gotten a response. Kendall responded to my request before I had even exited their website. THIS IS CUSTOMER SERVICE. The entire experience was a pleasant surprise. Best Regards, Scott & Molly Marler Anchorage, AK More
Had a friend share this Dealership with me through the Internet inturn I answered the question about the vehicle and got a response within 30 min. Phone calls were exchanged and more helpful informations Internet inturn I answered the question about the vehicle and got a response within 30 min. Phone calls were exchanged and more helpful informations was passed on. I was impressed and satisfied. More
Both James and Julie are very helpfull with information. James also gave me a fishing tip that I passed on to my son who caught 3 salmon on his way home from Homer. Thanks for the tip James. I will do busin James also gave me a fishing tip that I passed on to my son who caught 3 salmon on his way home from Homer. Thanks for the tip James. I will do business with Kendall in the future. Thank you for your good customer service. More
I brought my 18-month-old son with me to look at an '07 Prius with really low miles & get a trade-in assessment. I only planned to be there for an hour or two but discovered the Prius was exactly what I w Prius with really low miles & get a trade-in assessment. I only planned to be there for an hour or two but discovered the Prius was exactly what I wanted, so we ended up being there for at least four or five hours. Paperwork & negotiations are a certain recipe for disaster with a toddler, right? Wrong! My son had a blast exploring the showroom and playing with the toys Robert provided, and everyone working at the dealership was friendly and gracious. Jeri was awesome about working over the financial options to help me get a great deal that was still in my price range (Toyota financing absolutely exceeded my expectations as well). The afternoon couldn't have gone more smoothly - I walked out with a great car, a great deal, and a happy munchkin - what a feat! Thanks guys! More
I am thoroughly happy with my new Venza!! It is seriously the nicest car I have ever owned. This would include my Mercedes ML320 I owned previously. The people at Kendall made me feel welcomed bu seriously the nicest car I have ever owned. This would include my Mercedes ML320 I owned previously. The people at Kendall made me feel welcomed but not pressured. Just a laid back attitude of "hey let me know if I can help". I like the people at Kendall, I enjoyed the experience of purchasing a new car from them and I absolutely LOVE my new Venza! More
I received a letter for a buy back for certain 1995-2000 toyota tacomas due to rusty frame perforation. I had many problems with my truck do to rust. I took my truck to Kendall Toyota in Anchorage for an toyota tacomas due to rusty frame perforation. I had many problems with my truck do to rust. I took my truck to Kendall Toyota in Anchorage for an inspection. They told me that they did not believe the buyback was a real issue and they had never heard of a truck that qualified. I asked them if I could look at the frame of my truck when they put it on the lift to inspect it and they said they did not even put it up on a lift. They would just reach under and hit the frame with a hammer. If the hammer goes through. They buy it back, And if I have a problem with that I can pay someone else to look at it since they are the only dealer in alaska. The truck passed with them. So I drove to the lower 48. On the drive down my rack and pinion broke off, the brace for my struck broke off. I had to put almost $3000 dollars worth of repairs into the truck to make it to the lower 48. Where a dealership down there inspected my frame and qualified me for the buyback. Thanks a lot Kendall Toyota. I will never give you my business or recommend you to anyone. More
I currently own a Toyota Highlander which I love, Its great and have received fantastic customer service when taking the car in for maintenance. My husband wanted to replace his Chevy Truck (LIFE time C great and have received fantastic customer service when taking the car in for maintenance. My husband wanted to replace his Chevy Truck (LIFE time Chevy owner) and tried to find the right one for his needs. His looking was approaching the second month. I had a few minutes to support his efforts. I started with an Internet inquiry and had a very positive talk over the phone with Kendall customer service rep Carolyn Turnipseed in Oregon. Carolyn sent me information of cars that were currently available in the Anchorage, Wasilla and in the Fairbanks area. As we talked on the phone I was able to narrow my search to the Anchorage Kendall Used lot. After reviewing costs of Used over New; and the current 0% financing offered he made a decision and purchased a new RAV4. The Sales Staff (Jerry Cagle) was awesome he provide valuable information without the pressure. Kendall has fantastic customer service. We are a Toyota Family! More so the ease of doing leg work via the internet. P. Bell Eagle River, AK More
Great Sales Staff and Management, Purchased a Used Car and Had a Problem with ride rite away, Worked with Salesman and manager to Resolve and Made a Change and Purchased a New Car. Dealership went out of and Had a Problem with ride rite away, Worked with Salesman and manager to Resolve and Made a Change and Purchased a New Car. Dealership went out of there way to make things happen provide great sales and service. More