Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kendall Toyota of Anchorage
Anchorage, AK
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 172 reviews
September 16, 2024
Kendall Toyota Anchorage called back and corrected the bill for work not communicated before work was done, appreciated Yang Her calling and talking about the billing and communication break down. bill for work not communicated before work was done, appreciated Yang Her calling and talking about the billing and communication break down. More
by Edwardpitka
Employees Worked With
Yang Her
August 11, 2024
Ognjen"OGI"Joldzic did a great job on the sale 5 Star for him. The service department and management running it was not helpful in any way to resolve a sensor issue cause during new tires being put on my 201 him. The service department and management running it was not helpful in any way to resolve a sensor issue cause during new tires being put on my 2012 Toyota Camry one week before i bought the car. I got the car and air pressure sensors only reacts when driving over 50 for ten mins. I didn't drive that till i had to go to Wasilla which set off the light ten min into the drive. One week later after purchase. I took it in, and the tech went around the car twice and went to get another sensor checker. Still no reading which shows all the sensors are dead. Instead of fixing the 160$ fix to make the customer happy they wanted to charge me for their mess up. Thats a small fix for a $20,000 car purchase within two weeks and they should be ashamed not to accommodate this problem. I have worked on cars for 40 years and that would have been an easy fix with the Tech they have. More
by Lame1969
Employees Worked With
Ognjen Joldzic
August 02, 2024
Victor and Ave set us up with our new ride and helped get us out of our Hyundai and their terrible customer service. We received exceptional customer service from Kendall Toyota! us out of our Hyundai and their terrible customer service. We received exceptional customer service from Kendall Toyota! More
by Michael
Employees Worked With
Victor, Ave
March 06, 2024
Dealership/sales associates have a tendency to remove the fun out of buying a new car. Having to spend countless hours in a dealership, when you already have financing lined up with your bank, is absolutely fun out of buying a new car. Having to spend countless hours in a dealership, when you already have financing lined up with your bank, is absolutely ridiculous and not how anyone wants to spend their time off work. Unfortunately, the experience was no different with Kendall Toyota. That being said, we worked with Tamara Milicev and she was an absolute delight to work with. If you do have to be in a dealership for several hours on your day off, Tamara is as pleasant as can be and will not talk to you like you're an idiot, which I cannot say for her counterpart, Rita. Rita has been in the business for many years and uses all the uncomfortable stereotypical sales language and tactics. If you are visiting this Toyota dealership... Tamara is your lady. She made the experience tolerable and was fun to work with. Rita handled the final sale, so the ratings are in part based on the experience with her, not Tamara. Tamara gets 5 stars for her part in our sale. ⭐⭐⭐⭐⭐ More
by JOE
Employees Worked With
Tamara Milicev
February 26, 2024
Worst auto buying experience I have ever experienced in over 30 years of buying new vehicles. People are friendly but shady, they will try and railroad you into what’s benefits them the most. I had my own over 30 years of buying new vehicles. People are friendly but shady, they will try and railroad you into what’s benefits them the most. I had my own financing and they tried to make me believe that I would get some special deal by taking Toyota credit. This couldn’t have been further than the truth, I will be refinancing ASAP. They also tried lowballing me by $8k on my trade in, KBB had trade in value in current condition at $8500 and they offered me 500. I still took the Toyota home and my trade in vehicle as well. It sucks to go through such a miserable experience for one of the most dependable vehicles on the road today. More
by Dirkpitt12
Employees Worked With
Chose not to say
February 18, 2024
Greg Shack was wonderful to work with. He was responsive without being pushy in any way. He worked with us, management and finance team to get exactly the numbers we needed. He made my son He was responsive without being pushy in any way. He worked with us, management and finance team to get exactly the numbers we needed. He made my son’s first new car purchase a very smooth one. Thank you, Greg! More
by Misty Nix
Employees Worked With
Greg Shack
January 09, 2024
Shady. Purchased a vehicle overMSRP(5000) then vacant service department and they hustle like a used dealership on trade. GM fakes like making things right. Purchased a vehicle overMSRP(5000) then vacant service department and they hustle like a used dealership on trade. GM fakes like making things right. Buy from lower 48! These guys are shady as xxxx. More
by Patrick
Employees Worked With
N/a
October 23, 2023
Brought my 2016 Toyota Corolla in for 60,000 mile service. $724.00 later & $254.00 in parts my car has not been running since Oct 19, 2023. I mentioned to the person that checked me in that the car service. $724.00 later & $254.00 in parts my car has not been running since Oct 19, 2023. I mentioned to the person that checked me in that the car hesitated like it wasnt getting enough fuel when stopped. He asked me if it did that all the time. No only occasionally. I think this needed to be checked out at the time the car was in the shop. I don't trust this dealer owned by Bean Company in Miami. More
by Laura
Employees Worked With
Sean Kiana
July 15, 2023
My service advisor Andre was awesome and super helpful! ! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made m ! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made me happy because I think she has a big head More
by alexandraj2018
Employees Worked With
Andre Lagman
