Kendall Toyota
Miami, FL
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Total Disorganization and Poor Service I dropped my 2016 truck off for warranty work and was treated like a piece of dirt. Phone calls (mulitiple) were dropped. No one could tell me if my t I dropped my 2016 truck off for warranty work and was treated like a piece of dirt. Phone calls (mulitiple) were dropped. No one could tell me if my truck was ready to be picked up or even confirm it was still at the dealership. There was a lack of explanation and I couldn’t reach the service manager (Gilberto) even after multiple attempts. I was transferred among different department representatives and had to explain my story every time. Then the call was dropped (twice). I finally gave up as I had another event to attend. I still have no information on my truck. I guess I’ll have to wait until tomorrow. A major inconvenience. I’ll never use this dealership for anything again. More
Excelente I recommend this dealer to everyone, the service was excellent, I like so much my experience and the sales person was so nice and professional I recommend this dealer to everyone, the service was excellent, I like so much my experience and the sales person was so nice and professional More
Richard and Nelson were excellent! Kendall Toyota has amazing sales people such as Richard Valdivia. The managers were absolutely amazing as well and assured that the transaction was ha Kendall Toyota has amazing sales people such as Richard Valdivia. The managers were absolutely amazing as well and assured that the transaction was hastle free. More
Ronnie was great! Ronnie Jones was great at communicating . He was very efficient and friendly. Updated me by phone and by email on the progress of my vehicle. Ronnie Jones was great at communicating . He was very efficient and friendly. Updated me by phone and by email on the progress of my vehicle. More
carro nuevo la atención es excelente nos atendió el sr Filiberto López muy buena atención excelente, nos ayudo para que pudiéramos comprar y salir satisfecho con la atención es excelente nos atendió el sr Filiberto López muy buena atención excelente, nos ayudo para que pudiéramos comprar y salir satisfecho con nuestro presupuesto por eso considero es una persona muy humana, recomiendo a todo cliente que desee tener buena atencion, busque al sr, será bien atendido y muy buen trato, la financista que Yaima Pelaez, igual muy buena atención y buen trato ya sabe si un toyota quiere comprar este es el mejor lugar More
exelente servicio Quiero tomar unos minutos para reconocer el maravilloso trabajo que realizo nuestro vendedor Adrian Berber al ayudarnos a buscar el carro que se ajust Quiero tomar unos minutos para reconocer el maravilloso trabajo que realizo nuestro vendedor Adrian Berber al ayudarnos a buscar el carro que se ajustara a nuestras nececidades, lo recomiendo altamente More
Awesome Purchasing Experience I had an excellent purchasing experience. Ovady Mugica was the sales person he is very professional, friendly ,and honest. I was very satisfied with t I had an excellent purchasing experience. Ovady Mugica was the sales person he is very professional, friendly ,and honest. I was very satisfied with the deal I got. I would recommend him to family and friends. More
Excellent Buying Experience I bought my car at Kendall Toyota. Ovady Mugica the sales person helped me get the car I wanted. He has great customer service and is very professio I bought my car at Kendall Toyota. Ovady Mugica the sales person helped me get the car I wanted. He has great customer service and is very professional and trustworthy. I am very satisfied with my purchase. More
Responsive, Intelligent Service I was able to buy the car I wanted at a reasonable price. Mr. Corniel answered my questions and showed me the various features and options that I I was able to buy the car I wanted at a reasonable price. Mr. Corniel answered my questions and showed me the various features and options that I wanted. I paid cash (in the form of a cashiers check from my bank) for the new car, which I understand dealerships do not generally prefer, but I did not encounter any serious resistance on this point. In fact, Mr. Corniel drove me to the nearest branch of my bank to facilitate this transaction. I appreciated having the dealership handle the registration and even remove the tag from the car I traded in. In general, Mr. Corniel was well-informed and very helpful. I could have argued about price, but I decided I paid a reasonable price for excellent service and an expeditions transaction. Based on this phase of the relationship with Kendall Toyota I expect to have confidence in their maintenance work going forward. More
Ramon Romero Excelente y muy profesional la atencion que recibi en kendall toyotapor el vendedor Ramon Romero.Siempre me responde cuando mas lo necesito y toda mi Excelente y muy profesional la atencion que recibi en kendall toyotapor el vendedor Ramon Romero.Siempre me responde cuando mas lo necesito y toda mi familia y amigos el los atiende igual.Gracias Ramon More