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Kendall Toyota
Miami, FL
1,223 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,223 reviews
January 06, 2021
Excellent experience, smooth negotiation and ppaperwork processing. Very professional service and knoledgeable staff that clearly explaned all the steps and benefits during the process. Highly recommended. processing. Very professional service and knoledgeable staff that clearly explaned all the steps and benefits during the process. Highly recommended. Thanks. More
by Green320
Employees Worked With
Abel Marti Zorrilla
January 06, 2021
Best customer service that I’ve had at a dealer.I Best customer service that I’ve had at a dealer. I ordered some parts and they came in very fast. Thank you so much for your advise and help! Best customer service that I’ve had at a dealer. I ordered some parts and they came in very fast. Thank you so much for your advise and help! More
by Andrea Rubio
Employees Worked With
Daniel (Parts)
January 04, 2021
It was my first service with my Toyota Tundra. I was able to make my appointment the same day. I had the quick service and it took about 2 and a 1/2 hours from start to finish. Although it was a little crowd to make my appointment the same day. I had the quick service and it took about 2 and a 1/2 hours from start to finish. Although it was a little crowded, I would say the process went smoothly. My service provider, Yanelis Morales was excellent More
by yzookeeper
Employees Worked With
Yanelis Morales
January 04, 2021
I had a very good experience with this dealership and the person that helped me. I appreciate the honesty of the person who took care of me when I arrived. person that helped me. I appreciate the honesty of the person who took care of me when I arrived. More
by Sd
Employees Worked With
Forgot
January 03, 2021
I would give 0 stars if I could. I was in the process of buying a Certified Pre-Owned WRX from Ken. Kendall’s website said it was a CPO as did the salesman. When I was signing papers, I found out the engine buying a Certified Pre-Owned WRX from Ken. Kendall’s website said it was a CPO as did the salesman. When I was signing papers, I found out the engine had been replaced. When I questioned it, the finance lady got the salesman and she left for the day. The salesman now remembered the engine had been replaced because he took in the car when it was traded. He recognized his own handwriting on the paperwork. It was a huge red flag but I was still going to go ahead with it because it had a CPO warranty of 7 year/100k mi. I sat there for a good 30 minutes until another guy came to finish the paperwork. We get to the warranty paperwork and it said 6 month/6k mi warranty. When I questioned that, I found out the car isn’t a CPO and was never certified. I overhear the finance guys saying it’s going to cost the dealership $1k to certify it so they would have to raise the price. At this time I stand up and am ready to leave. Another finance guy comes over and tells me it’s not certified but he could sell me a warranty. What a joke of a dealership. I wasted my whole day on false advertising, dishonesty, and disrespect at the end. The xxxxx of these guys to try to sell me a warranty at the end. More
by Tom
Employees Worked With
Ken
December 30, 2020
Excellent customer service and knowledge about product and realistic approaches to making the best business decision. Thank you to Juan Carlos (service), Jorge (service/sales), and Luis (sales). Even the and realistic approaches to making the best business decision. Thank you to Juan Carlos (service), Jorge (service/sales), and Luis (sales). Even the ladies at the receptionist helped me out wonderfully. I appreciate the time and effort they showed me around my future car! Just need a bit more time to make my final decision. But it looks very well! Thank you Kendall Toyota-see you soon! More
by avgonz
Employees Worked With
Juan Carlos, Jorge, Luis
December 29, 2020
Thanks Javier Excellent service!friendly and Thanks Javier Excellent service! friendly and professional. I have been a customer since 2015 and since then I visit this dealer 25 words is t Thanks Javier Excellent service! friendly and professional. I have been a customer since 2015 and since then I visit this dealer 25 words is too many words hehe More
by Mgl
Employees Worked With
Javier
December 23, 2020
WORSE DEALERSHIP EXPERIENCE EVER HAD!!! Sold me a wrong vehicle!!! I bought a 2020 Toyota Corolla and all the papers/insurance assigned were under 2019 Red Toyota Corolla. Now, they do not want to assume t vehicle!!! I bought a 2020 Toyota Corolla and all the papers/insurance assigned were under 2019 Red Toyota Corolla. Now, they do not want to assume their mistake. I am felling like scammed. I will not pay for sales man error. BE AWARE that the worse worse Dealership in Miami. More
by thiagodcarone
Employees Worked With
George, Juan
December 23, 2020
Don’t ever buy from this dealership! Run from these morons! A relative purchased a car from them 6 months ago. I co-signed for her. They registered the car and tags in my name by mistake and have yet t morons! A relative purchased a car from them 6 months ago. I co-signed for her. They registered the car and tags in my name by mistake and have yet to correct it! This dealership is filled with idiots and poor customer service! Don’t buy a car air-fresher from these morons! More
by Truecarseller
Employees Worked With
Cristiano
December 22, 2020
The staff was very friendly and professional, the quality of the work was perfect, easy appointment, excellent experience, I recommend kendall toyota to everybody in my Job of the work was perfect, easy appointment, excellent experience, I recommend kendall toyota to everybody in my Job More
by Pescador1972
Employees Worked With
I can’t remember
