Kendall Toyota

Ok, the wait was very long, I waited two and a half hours for an oil change, but my service person Ronnie was great. Was just ok. for an oil change, but my service person Ronnie was great. Was just ok. More

Excelent service!! Very kind and professionals. The place is very comfortable and every worker are doing his best in their jobs, it is a beautiful environment to work. is very comfortable and every worker are doing his best in their jobs, it is a beautiful environment to work. More

Excellent customer service , quality of work and friendliness of Kendall Toyota employees. Thanks to Jessi Rios (advisor), Ray, Daisy and Kattie. Thank you very much !! friendliness of Kendall Toyota employees. Thanks to Jessi Rios (advisor), Ray, Daisy and Kattie. Thank you very much !! More

Excellent service. Friendly and provided updates. Took vehicle for service on time and completed work timely. The truck was washed and returned to me cleaned. Change oil, alternator belt and diff service vehicle for service on time and completed work timely. The truck was washed and returned to me cleaned. Change oil, alternator belt and diff service More

Bought 7 cars here. Until now i was somewhat ok with their service. This time around I can’t say the same. The treat I’m getting for being a loyal customer is absolutely ridiculous. I’m having issues w their service. This time around I can’t say the same. The treat I’m getting for being a loyal customer is absolutely ridiculous. I’m having issues with my recent purchase and everyone is ignoring me except for Javier R. at the car service department. The rest are giving me petty excuses. They made me come here at the wrong time, wasting my time and money. THIS IS THE LAST TIME I COME HERE! More

Very nice people, always doing such a great job ,I was Very nice people, always doing such a great job , I was doing all my service at Kendall Toyota for almost two years, Delighted in all aspects of pro Very nice people, always doing such a great job , I was doing all my service at Kendall Toyota for almost two years, Delighted in all aspects of process, Professional, reliable and great people. Thank you Carlos ! More

Excellent service. The service agent was excellent and answered all my questions and suggested adequate vehicle service. There was a longer than expected wait time, however, it was in the morning rush ser answered all my questions and suggested adequate vehicle service. There was a longer than expected wait time, however, it was in the morning rush service hour. Overall my experience at this dealer has been very good. More

I am giving a 2 star because my daughter liked the car but the entire experience was awful. Sat 6+ hours in the dealership. I didn't haggle or negotiate because I was given a FLAT NO when asked about any but the entire experience was awful. Sat 6+ hours in the dealership. I didn't haggle or negotiate because I was given a FLAT NO when asked about any extra savings or incentives. If you are a woman, they can be very intimidating. 6 hours and $30k and wasn't even offered a bottle of water. Was told I can go purchase something from their in house cafe. WORST part of the experience... We purchase the car and first, they give us the wrong keys. They gave us an actually key for a keyless vehicle. SECOND from the time we parked the vehicle after the test drive to the time we made the purchase (6 hours), the car was scratched and dinged on their property and brought it to us as if nothing happened. I drove 4 hours to come to this dealership and couldn't take the vehicle home because now they had to repair the scratches and ding. I had to stay in Miami overnight. I was told by management that they will give me gas in my vehicle for the inconvenience. Gas!! Forget the time it took to get there and back. I emailed the General Manager and he didn't even the decency to follow up on my email. WOULD NOT RECOMMEND them to anyone. More

Great Service. Work was done in the time they estimated. Service representative was very courteous. Will definitely go there for all my car service. Very professional Service representative was very courteous. Will definitely go there for all my car service. Very professional More

Jessi Rios assisted me and he was extremely nice and professional. Maintenance was also great ! The waiting area was clean and organized. definitely recommend it professional. Maintenance was also great ! The waiting area was clean and organized. definitely recommend it More