Kendall Toyota

This dealership has amenities that are appealing to me as a customer. The waiting area is spacious and well lit. The attendant was friendly courteous, friendly, and professional. His estimate for the waiting a customer. The waiting area is spacious and well lit. The attendant was friendly courteous, friendly, and professional. His estimate for the waiting time was accurate and he kept me informed of recommendations for service. My only complaint was that signs were lacking regarding the need to curtail loud conversations on cellphones by customers. More

Professional and expedient customer service! I’m a returning customer of more than 10 years. See Ronnie Jones at the Customer Care Center adjacent to the dealership for all of your maintenance concern returning customer of more than 10 years. See Ronnie Jones at the Customer Care Center adjacent to the dealership for all of your maintenance concerns. He is very knowledgeable, courteous, and provides superior customer service. More

Rosa from service dept has exceptional customer service skills and vast knowledge of Toyota products. Always friendly and no surprises. Great atmosphere to to business. Great overall! skills and vast knowledge of Toyota products. Always friendly and no surprises. Great atmosphere to to business. Great overall! More

Sales person, Andres, was expetionally good. Dealership seems to be understaffed and decisions/approvals takes a long time becuase Sales managers are overwhelmed, As a result, The whole purchase process to seems to be understaffed and decisions/approvals takes a long time becuase Sales managers are overwhelmed, As a result, The whole purchase process took almost four 4 hours!!! The dealership need to rethink their processes in terms of flowing from Sales, Finance, Car prep, Insurance verification. So, bottomline is, if you don't mind wasting 4 hours, go to that dealership. If you value your time, try others. More

Needs to service paying customers better. Vehicle purchased should have been cleared of certification. No communication and they don’t have the information needed when calling and leaves you wonderin purchased should have been cleared of certification. No communication and they don’t have the information needed when calling and leaves you wondering . More

Very good service Jessi Rios was very helpful with my car services in a very good time frame I will definitely recommended. Thanks Jessi for your time! services in a very good time frame I will definitely recommended. Thanks Jessi for your time! More

I was attended immediately when i arrived. Jessi Rios was very informative and attentive. The location was clean, busy but well attended to. I would visit this location again very informative and attentive. The location was clean, busy but well attended to. I would visit this location again More

Going there is so helpful and efficient from the first person you talk to until the last. I have confidence in the service at this dealership. I am always given a list of what needs to be done and the cos person you talk to until the last. I have confidence in the service at this dealership. I am always given a list of what needs to be done and the cost. JuanCarlos has always taken good care of me. It looks effortless; however, it is not which I know makes this service department so successful More

Excellent service and attention. The service advisor was very nice, knowledgeable and was extremely communicative. I would highly recommend this service department and will definitely come back. very nice, knowledgeable and was extremely communicative. I would highly recommend this service department and will definitely come back. More

Advisor personable, professional, and accessable. Dealership has been updated and provided a comfortable waiting area. Need more technicians as wait time with an appointment is a bit excessive. Dealership has been updated and provided a comfortable waiting area. Need more technicians as wait time with an appointment is a bit excessive. More