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Kendall Toyota

Miami, FL

4.2
1,224 Reviews

10943 South Dixie Hwy

Miami, FL

33156

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Showing 1,224 reviews

December 27, 2024

El departamento de servicio, opaca la excelencia en las ventas. Super lento. No brindan explicaiones que se van a demorar. El Manager de hoy es pesimo atendiendo al publico. More

by Addis Casas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Jan 02, 2025 -

Kendall Toyota responded

Lamentamos escuchar sobre su experiencia con nuestro departamento de servicio, Addis. Nos esforzamos por ofrecer un servicio eficiente y comunicativo, así que es decepcionante saber que no cumplimos con sus expectativas esta vez. Nos gustaría abordar personalmente este problema para mejorar nuestra atención al cliente; si está dispuesto, comuníquese con nosotros al +1 (305) 665-6581 directamente. Gracias.

Jan 02, 2025 -

Addis Casas responded

Buenas tardes y Happyy New Year. Como siempre intente comunicarme con ustedes, a ese numero y a los demas, y me ponen instantes en hold y luego que deje un mensaje de voz. Intento comunicar con el Manager y me dicen que esta de vacaciones. Cual es la solucion entonces? Soy cliente de ustedes desde el 2017. Y no es la unica vez que pasa esta situacion.

Jan 02, 2025 -

Addis Casas responded

Volvi a intentar y me dicen que ese telefono tiene problemas y quen contesta es la Cajera de Servicio, que no conoce a nadie que pueda responderme y me dice que tambien los telefonos tienen problemas. Please puede decirme quien es el que desea comunicarse conmigo. Yo estoy dispuesta y ustedes? Gracias x contestar

October 19, 2024

I had a great experience at Kendall Toyota. Frank Rodriguez and his team helped me with my RAV4 purchase and made the process very easy for me. I strongly recommend their services! More

by Maria M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Rodriguez
Oct 21, 2024 -

Kendall Toyota responded

Maria, we're delighted to hear that Frank and the team made your Toyota RAV4 purchase a smooth experience at Kendall Toyota. Thank you for recommending us!

September 11, 2024

I would like to sincerely thank the team at Kendall Toyota, especially Jorge Valdés, Rico, and the finance officer, for their excellent service and assistance in helping me acquire my new vehicle. Thei More

by Mario Casals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Valdés , Rico ,
Sep 11, 2024 -

Kendall Toyota responded

Mario, thank you for your kind words! We're delighted to hear that Jorge Valdés, Rico, and our finance officer made your experience at Kendall Toyota smooth and enjoyable. We appreciate the recommendation!

September 02, 2024

Claudia greeted me nicely and paid attention what I was looking for my car, she told me that I had to wait a least an hour because I came in without an appointment.She did nice work More

by mcjruadez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 03, 2024 -

Kendall Toyota responded

We're glad to hear Claudia provided attentive service during your visit at Kendall Toyota. Thanks for sharing your experience!

September 02, 2024

Excellent attention for the salesman and financing department . And also service department. Thank you all More

by Janet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raúl pinales
Sep 03, 2024 -

Kendall Toyota responded

Janet, we're delighted to hear you had a great experience with our team at Kendall Toyota. Thanks for the kind words!

August 31, 2024

I’ve been taking our vehicles for service to this dealer since 2012. Always quick service if on weekdays, wouldn’t recommend on weekends, bc it’s too busy. Service advisor Rosa is always ready to explain wh More

by Juanillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
Sep 03, 2024 -

Kendall Toyota responded

Juanillo, thank you for your continued trust in Kendall Toyota since 2012! We're glad to hear Rosa consistently provides courteous and thorough service. We appreciate the feedback about weekend visits too!

August 18, 2024

My service provider Nelly, was great and very attentive! Look forward to coming again Yea!🌸🩵 More

by marib496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly
Aug 19, 2024 -

Kendall Toyota responded

We're so glad Nelly provided 5-star support during your visit. Thanks for the kind words–see you next time at Kendall Toyota!

August 17, 2024

Ronnie Jones was very accommodating, polite and very concern with his client. Very knowledgeable. We would recommend him to our friends & family. Service Staff in Kendall Toyota are very kind & respec More

by Dollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Jones
Aug 19, 2024 -

Kendall Toyota responded

Dollie, we're delighted to hear that Ronnie and our service staff at Kendall Toyota made your visit worthwhile. Thank you for the kind words and recommendation! We look forward to seeing you again despite the distance.

August 05, 2024

Thanks to service advisor Rosa Fernandez for her excellent service. The dealer is achieving a great standard of quality in its service. More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Fernandez
Aug 05, 2024 -

Kendall Toyota responded

Roberto, we're delighted to hear that Rosa provided excellent service and that you're pleased with the quality at Kendall Toyota. Thanks for sharing your experience!

August 02, 2024

I was assisted by Edwin Perez, very professional and he gave me excellent and fast service, especially answering my call regarding a part of my Tundra that I was waiting for. For good and fast service ask More

by deladfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN PEREZ
Aug 05, 2024 -

Kendall Toyota responded

Thank you for highlighting Edwin's professionalism and fast service at Kendall Toyota! We're glad to hear he was able to assist with your Tundra. We appreciate the recommendation!

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