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Kendall Subaru of Marysville
Marysville, WA
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195 Reviews of Kendall Subaru of Marysville
Super car buying experience! Bought a new Subaru Forester 2/11/2020 from Andrew Manseth. Best auto buying experience we've ever had! Friendly, knowledgeable, attentive, honest. Hi Bought a new Subaru Forester 2/11/2020 from Andrew Manseth. Best auto buying experience we've ever had! Friendly, knowledgeable, attentive, honest. Highly recommended! More
I Wont Take My Car Anywhere Else! Amazing service as always! I not only bought my car here, but I've had most of all the service done on my car here too. The ONE time I took my car any Amazing service as always! I not only bought my car here, but I've had most of all the service done on my car here too. The ONE time I took my car anywhere else for service was a HUGE mistake. I brought my car in to get the rear brakes replaced at Les Schwab. After waiting five hours at the shop without anyone giving me any indication that there was something wrong with my car, Les Schwab told me at 5pm on a Saturday night that they unfortunately weren't able to finish my service (my car was still in maintenance mode, all the lights on the dash were on and my "new" brakes were EXTREMELY soft) and suggested I take my car to the dealership. Lesson Learned: I should've taken my car to Roy Robinson Subaru in the first place. Les Schwab is great for tires, but do yourself a favor and take your Subaru to the dealership for everything else. After bringing my car into the service department at Roy Robinson Subaru, they took a look at my car and realized that in order to complete the service, it would take more than a couple hours. Turns out there were a slew of problems going on with my car Les Schwab didn't notify me about in regards to the "service" I had at their shop. Even though I didn't have an appointment to get a loaner car, the service department at Roy Robinson found a car for me to get into so I wouldn't be stranded at the dealership. A week later, my car is back to running like it should and I didn't have to pay anything extra since Roy Robinson worked with Les Schwab on my behalf to make sure LS covered the extra service. Huge props to both Jonah and Ryan for taking care of me from the moment I walked into the service department to the moment I drove my car home from the dealership and all the in-between with keeping me in the loop on what was going on with my car the week they had it. I learned my lesson - I will never take my car anywhere else, but to the service department at Roy Robinson Subaru. You guys saved the day and I can't thank you enough.Customer for life! More
Great experience buying a new car! The overall experience that I had was great as a first time car buyer and I had nothing but a great experience here. Thanks David Jennings! that I had was great as a first time car buyer and I had nothing but a great experience here. Thanks David Jennings! More
Friendly Customer Service - No Pressure! I had a wonderful experience at Roy Robinson. I went in not sure what model I wanted and the salesman, Dan Leahy, was extremely helpful and patient w I had a wonderful experience at Roy Robinson. I went in not sure what model I wanted and the salesman, Dan Leahy, was extremely helpful and patient with me while I figured it out. With his guidance I found the vehicle for me. He took the time to go over all the features an functions of my new Forester which was above and beyond my expectations! I would highly recommend this dealer!! More
The Best Subaru I Have Owned. I had leased a 2017 Legacy from Robinson Subaru. I had intended to change at the end of the lease to an Accent. We had owned three Outbacks previous I had leased a 2017 Legacy from Robinson Subaru. I had intended to change at the end of the lease to an Accent. We had owned three Outbacks previously and when it came down our needs we determined that we would best served with another. We do at least one round trip cross country drive each year and that made the economy of the Outback with the proven 2.5I engine a better choice for us. The difference in price and the styling and tech advances of the latest addition closed the deal for us. David Jennings has been our sales rep since maybe two years before we bought anything from him. He and your great F & I department made the whole transaction as smooth as silk and accomplished all our goals in the trade. Every department at Robinson Subaru has earned our complete trust. Thank you. More
Outstanding customer service! I purchased a 2020 Subaru Outback from Roy Robinson and it is my first Subaru. So far, I love, love, love it!!! Susan Mathis assisted me with my purch I purchased a 2020 Subaru Outback from Roy Robinson and it is my first Subaru. So far, I love, love, love it!!! Susan Mathis assisted me with my purchase, and she is by far the best sales specialist I have ever worked with. She made me feel that not only was I buying a Subaru, but I was also making a friend. My perception of her is someone who is very confident, kind, and genuine. She made herself available for questions and her follow up was impeccable. She was very knowledgeable and did a great job familiarizing me with the Outback. I can say I was definitely in good hands from start to finish at Roy Robinson, and to anyone wanting to buy a Subaru, definitely ask for Susan :) More
Purchased Another Subaru! After contacting the Costco Auto Purchase Program I was contacted the same day I received an email from Troy Bowden. I made an appointment to go in th After contacting the Costco Auto Purchase Program I was contacted the same day I received an email from Troy Bowden. I made an appointment to go in the dealer and find a late model used Subaru. Troy helped get me the car I wanted that was even newer (2019) than I expected I could afford. Great salesman! More
New 2020 Subaru Forester On November 20th, 2019, we were contacted by David Jennings of Roy Robinson Subaru after initiating an inquiry on Costco.com about the Costco vehicle On November 20th, 2019, we were contacted by David Jennings of Roy Robinson Subaru after initiating an inquiry on Costco.com about the Costco vehicle purchase program. David was so patient and helpful, as we drove 3 different trim packages, colors and option packages. We purchased a 2020 Forester Limited in Jasper Green. We could not be happier. The car is fantastic, the dealership experience was the best we have ever had. In fact we returned the next day and purchased a 2015 XV Crosstrek as well. They had the perfect car for our needs. Roy Robinson Subaru is great. I hope your experience there will be be as good as ours was. More
Best car buying experience ever! I just purchased a 2020 Crosstrek from Jesse Trindle on Saturday and I am so happy that I came to Roy Robinson Subaru. I was treated very well throug I just purchased a 2020 Crosstrek from Jesse Trindle on Saturday and I am so happy that I came to Roy Robinson Subaru. I was treated very well through the entire process and felt very comfortable! I absolutely LOVE my new Crosstrek! Best car buying experience ever. Thank you Jesse, Shawn and everyone at Roy Robinson Subaru! More
Great buying experience I couldn't be more pleased with Roy Robinson Subaru. Dan Leahy was awesome from the beginning and followed through with the whole process of ordering I couldn't be more pleased with Roy Robinson Subaru. Dan Leahy was awesome from the beginning and followed through with the whole process of ordering my 2020 to delivery! He was easy to work with and knowledgeable. Every one at the dealership was kind and you can tell they love what they do. I highly recommend this dealership. More