Kendall Subaru of Eugene

This was my first time at Kendall. I bought the car and had been receiving regular service at Carter Subaru in Shoreline previously. Given I have an extended service contract that's I bought the car and had been receiving regular service at Carter Subaru in Shoreline previously. Given I have an extended service contract that's supposed to cover regular service, I was surprised and a bit concerned that a "differential" service to the tune of over $200 was being recommended (for no other reason than they recommend it), and it would not be covered by my extended contract. As a first-time customer, it felt a bit like a bait and switch, which I wasn't used to at Subaru. More

Excellent care and quick service, thank you Cenessa! I drive high mileage and am in regularly for service. Thank you and the whole team for my personalized service. Joe M. I drive high mileage and am in regularly for service. Thank you and the whole team for my personalized service. Joe M. More

The customer service is excellent, from the moment you pull up to the service entrance. The employees are all upbeat and positive, and the customer is well cared for. The waiting room is comfortable to pull up to the service entrance. The employees are all upbeat and positive, and the customer is well cared for. The waiting room is comfortable to either relax or to work on your laptop. I like the availability of the courtesy shuttle service also. The maintenance service is efficient and I am grateful for the updates and options for repairs...you are given the choice to approve or not approve of service recommended. All in all, I have been very satisfied. More

I enjoy working with this dealership. They have always been there for damage and regular maintenance repair. Plus their customer area is very nice to spend time in and is dog friendly. I They have always been there for damage and regular maintenance repair. Plus their customer area is very nice to spend time in and is dog friendly. I also like the free car washes! I just wish it was cheaper to get an oil change which I why I use other businesses as well for this service. More

This has been the best experience ever at a dealership. We knew what we wanted when walking in. We were treated with respect and consideration. There was no haggling. We knew what we wanted when walking in. We were treated with respect and consideration. There was no haggling. More

We have never experienced any poor service from our local Subaru, that is why we come back to our dealership for regular maintenance on both our 2019 Subaru Foresters. It's a 1 hour drive from home to here Subaru, that is why we come back to our dealership for regular maintenance on both our 2019 Subaru Foresters. It's a 1 hour drive from home to here but worth it. More

Friendly, courteous service, very helpful dealing with questions and problems. Comfortable waiting room. Only complaint is the high price of service. questions and problems. Comfortable waiting room. Only complaint is the high price of service. More

Brandon was great to work with, clean,knowledgeable, and nice. Would recommended him in the future. nice. Would recommended him in the future. More

My Crosstrek was at Kendall Subaru for a 30,000 mile service. Check in was on-time, efficient, and professional. The courtesy ride back to my house was quick and pleasant. Work was completed on time, an service. Check in was on-time, efficient, and professional. The courtesy ride back to my house was quick and pleasant. Work was completed on time, and all aspects were communicated and clearly explained during the process. Things could not have gone better! More

The drive-up service was quick, personnel were polite and the service provided was explained in detail by Kara. the service provided was explained in detail by Kara. More