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Kendall Subaru of Eugene

Eugene, OR

4.9
438 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 438 reviews

December 28, 2022

My Crosstrek was at Kendall Subaru for a 30,000 mile service. Check in was on-time, efficient, and professional. The courtesy ride back to my house was quick and pleasant. Work was completed on time, an More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan (check-in), Sandy (driver), Jody (check-out)
Dec 29, 2022 -

Kendall Subaru of Eugene responded

Hi Lynne, we are very happy to have provided you with such a positive experience!

December 27, 2022

The drive-up service was quick, personnel were polite and the service provided was explained in detail by Kara. More

by garyd2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
Dec 29, 2022 -

Kendall Subaru of Eugene responded

Garyd2004, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

December 27, 2022

The service department is always first-rate and friendly, as they were this time! Our thanks! More

by rbeswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena Howell
Dec 31, 2022 -

Kendall Subaru of Eugene responded

Hi Rbeswick, we are very happy to have provided you with such a positive experience!

Dec 31, 2022 -

rbeswick responded

We have bought four Subarus from Kendall over the years. We love the cars and the service has always been friendly and top quality! Richard

December 20, 2022

Everyone there is friendly and always receive the best customer service. They even help with issues like connecting my phone or finding a good restaurant. Plus, I love my Subaru. More

by artie2kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burgher
Dec 28, 2022 -

Kendall Subaru of Eugene responded

Artie2kat, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

December 19, 2022

Alway great customer service and friendly staff. I would recommend this dealership to any and all. More

by rwmeadors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb?
Dec 29, 2022 -

Kendall Subaru of Eugene responded

Hi Rwmeadors, we are very happy to have provided you with such a positive experience!

December 12, 2022

My service went very well, super nice, friendly and got my forester fixed in the time needed. Gave was an extremely good service employee, subaru is lucky to have such a friendly nice and effective in Gabe More

by thcustom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Dec 14, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 19, 2022

Had a wonderful and easy experience when I took my '19 Crosstrek in for regular service. Nice waiting room, great snacks, easy process. More

by ncrotchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayenne Elliott
Nov 23, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 17, 2022

Everyone at the dealership was very helpful and it made me feel good. They explained the issue with my car in detail. It did cost me more than I expected but there were issues that needed to be taken care More

by Delaneystreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Nov 20, 2022 -

Kendall Subaru of Eugene responded

Hi Delaneystreet, we are very happy to have provided you with such a positive experience!

November 14, 2022

So helpful and knowledgeable. I’ll buy my next Subaru from Kendall. They’re well organized and they go the extra mile. More

by emery.smith1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad?
Nov 15, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 14, 2022

Very friendly and efficient today. I was surprised that the 36,000 mile check is the same as an oil change service, though. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Nov 15, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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