Kendall Subaru of Eugene

We came into the dealership, knowing exactly what we wanted, and we were welcomed in not shone away. Shawn was very accommodating, and got us the deal we wanted. We would recommend kendall, and especial wanted, and we were welcomed in not shone away. Shawn was very accommodating, and got us the deal we wanted. We would recommend kendall, and especially this dealership to any future buyers. thank you Kyle and Chandra More

I purchased a pre-owned 2007 Mazda CX-7 from Kendall Subaru. The staff was friendly, attentive and knowledgeable. I didn't expect to get the value out of my trade in from a dealership but they offered a Subaru. The staff was friendly, attentive and knowledgeable. I didn't expect to get the value out of my trade in from a dealership but they offered a fair price. The best part is I didn't feel pressured or experience any of the back and forth negotiating games that many car dealers use to wear you out. More

The Salesman was very friendly and knowledgeable about Subarus. He came outside and greeted us and showed us the available cars that we were interesting in and never tried to pressure us into making a dec Subarus. He came outside and greeted us and showed us the available cars that we were interesting in and never tried to pressure us into making a decision. More

John Bergland, in particular, was extremely helpful. He spent lots of time with me without the pressure to buy. He provided answers to all my questions, he helped me compare all the vehicles I was interes spent lots of time with me without the pressure to buy. He provided answers to all my questions, he helped me compare all the vehicles I was interested in. He was the best sales associate that I have worked with. Sean helped me secure an excellent purchase price through the internet sales. Stacy and Austin helped me with a much better finance rate than I was able to get through my bank. My only disappointments were my trade in value and my color choice. While significant, they were not enough to outweigh the other positives. I have referred others to John Bergland. I have not had the opportunity to assess the service department but I hope they live up to the standards that the sales and finance department have demonstrated. Thank you. More

Thanks to the high quality of care paid to establishing a relationship and offering of a fantastic price, I am able to enjoy my recently purchased Subaru without any concerns of feeling ripped off. I would r relationship and offering of a fantastic price, I am able to enjoy my recently purchased Subaru without any concerns of feeling ripped off. I would recommend Kendall Subaru and John Bergland to anyone in need of an automobile be it new or used. More

I brought my vehicle in for the infamous "ENGINE I brought my vehicle in for the infamous "ENGINE CHECK" light being on. The previous owner had the same thing happen but when he had a mechanic chec I brought my vehicle in for the infamous "ENGINE CHECK" light being on. The previous owner had the same thing happen but when he had a mechanic check it, he could not find the problem. Shortly after I purchased it, the light came on again and I was in no mood to run back and forth to a mechanic to have the repeated diagnosis at $60-70 a visit. I suppose in my little head, if the car ran well and it was running well, I would just live with it as long as I dared. After you buy a new or used vehicle, you don't have alot of cash to keep playing with the dashboard lights, you see. I was actually more pissed off that anything else. To make a long story short, the dealer at my 90,000 mile check found I had a factory recall on the computer. Lo and behold, the computer when corrected showed it was the catalytic convertor. I was not only able to get a replacement catalytic convertor as a part of the service that was involved with the recall but my little engine check light is now a thing of the past. I truly appreciated their professionalism. I still hate the engine check light. I think if it didn't cost so much to have it switched off, I wouldn't curse it so. More

Our Buyiing experience was good, John was knowledgeable, Our Buyiing experience was good, John was knowledgeable, friendly,and knew his way around the side roads for our test drive.The other people we meet Our Buyiing experience was good, John was knowledgeable, friendly,and knew his way around the side roads for our test drive.The other people we meet seemed helpful and friendly. We have not had any work done, so can not address that.Our price was fair, not a great bargain.. I have recommended Kendall to others. More

I believe I was not told the truth about my vehicle trade-in, which was a 2012 VW Jetta TDI. It was blatently undervalued in our negotiations by at least $3,000 according to the Kelley Blue Book valua trade-in, which was a 2012 VW Jetta TDI. It was blatently undervalued in our negotiations by at least $3,000 according to the Kelley Blue Book valuation guide for trade vehicles. I believe I was cheated and I would caution anyone thinking of doing business with this dealership to reconsider and take your business elsewhere. While the sales person I worked with could not have been nicer and more knowledgeable about the vehicle I was interested in, the finance/paperwork staff are precisely what we all fear in a used car lot: untruthful hucksters out to take advantage of their customers. More

I was very needy and the salesman Shawn was patient and very helpful. We made a deal that was very satisfactory. I would recommend this dealership to anyone looking for a new car. very helpful. We made a deal that was very satisfactory. I would recommend this dealership to anyone looking for a new car. More

This is my second trip to purchase a Subaru in a little over 13 months. Both times I visited Kendall Subaru John took time and pride in listening to me about what was important in a car. I didn't feel pr over 13 months. Both times I visited Kendall Subaru John took time and pride in listening to me about what was important in a car. I didn't feel pressured as if he simply wanted to sell me any car, he wanted to take the time to get the right car for me and he even followed up with several calls since I purchased the car in May to make sure everything was okay with the car. Now that my Legacy is almost 5 months old I already have over 20,000 miles on it. And YES you read it correctly I purchased and picked up my Legacy May 20, 2011. I put about 80 to 90 thousand miles a year on my car and I look for several things. First I want a dependable car, both my Subaru's have been. Second, I need a car that gets good gas mileage and is all-wheel drive at the same time. I average just under 36 miles a gallon going to and from Portland from Eugene, and when I get home at the end of the week I'm still averaging over 30 MPG. I will be calling on John again within the next year for my next Subaru because I know that John understand's the key to being successful. It's not just a sale it's a relationship. Thanks again John! Lance Whitlock Eugene, OR More