Kendall Subaru of Eugene

So far So Good! Bought the car from them last March it was a pleasant experience, only service has been two oil changes and both times didn’t have to make an appointm Bought the car from them last March it was a pleasant experience, only service has been two oil changes and both times didn’t have to make an appointment just drove in and less than 45 mins later I was out of there. The employees are all friendly and helpful, the wait room is comfortable with a tv, snack machine, like I said so far so good, been very happy. More

Awesome service Great customer service beginning with initial phone call to schedule an appointment. You provided me with another vehicle until repair work was comple Great customer service beginning with initial phone call to schedule an appointment. You provided me with another vehicle until repair work was completed. I love my Subaru and recommend you to everyone interested in purchasing a car. Thank you Kendal Subaru!! More

Excellent Dealer Kendall Subaru is a wonderful dealership...always competent, helpful and friendly. They go out of their way to make servicing your car a pleasant exp Kendall Subaru is a wonderful dealership...always competent, helpful and friendly. They go out of their way to make servicing your car a pleasant experience More

Excellent service I brought the car in because my new jeans bled into the leather. The shuttle driver was there waiting to take me to work. She called me as she said s I brought the car in because my new jeans bled into the leather. The shuttle driver was there waiting to take me to work. She called me as she said she would and 7 minutes later she was picking me up. She was very kind, pleasant and efficient. When I picked up my car, it was very easy. I don't recall her name...began with a K but she couldn't have been any nicer. More

Unhappy with treatment We have purchased many cars from the Kendall auto group and this was by far the worst car buying experience. Manager Shawn is rude and offensive to d We have purchased many cars from the Kendall auto group and this was by far the worst car buying experience. Manager Shawn is rude and offensive to deal with. Claiming that Kendall does not give trade in credit on acceasories even though Kelly book allows . Shawn could not be bothered to get up from his desk to even look at the trade. The funny thing is they have 2 cars one model lower on their lots with double the miles as this trade and are asking almost 5000.00 more !! I would use caution in dealing with Kendall Subaru. More

water On the passenger floorboard After a few minutes wait, I was asked about my problem. I responded and within minutes, my problem was diagnosed, my car was pulled into the shop, th After a few minutes wait, I was asked about my problem. I responded and within minutes, my problem was diagnosed, my car was pulled into the shop, the problem solved and I was walking out the door. Without a bill. Doesn’t get any better than that. The service department was busy but had sufficient staff to handle the needs quickly and efficiently. I’ll be back. More

Terrific Service From booking the appointment to having my Outback serviced, everything was smooth sailing. I won't go anywhere else. The staff and service were the be From booking the appointment to having my Outback serviced, everything was smooth sailing. I won't go anywhere else. The staff and service were the best! More

The always seem to aim to please I purchased my car through them. I have never had a bad experience with their service. The care that they take makes me glad to be a customer. I purchased my car through them. I have never had a bad experience with their service. The care that they take makes me glad to be a customer. More

Felt like my concern was blown off I made an appt for my 1st oil change, and to have an issue with my front side windows fixed. Service was fast. Service adviser friendly. But the very I made an appt for my 1st oil change, and to have an issue with my front side windows fixed. Service was fast. Service adviser friendly. But the very real noise from the side windows, and weather stripping that does not clear the glass at all when windows are put down then up, was dismissed. The tech took it for a drive and no vibration was detected. I have no desire to deal with car problems, and so I'd not bring it to their attention if I didn't feel it's a manufacturing defect or oversight. The wind noise is ridiculous at highway speeds. Both myself, and passengers, are always checking to see if windows are all the way up, because they sure don't sound like it. And it vibrates when partially open. Not okay. I was told there's nothing to be done. So I just have to live with this? I've done some research. There have been TSBs about his. Come on, Kendall. Help me problem solve this! More

First 6 month service I took my new 2017 Outback in for it's first 6 month service. I was very pleased with the quick service and friendly personnel. A very good first expe I took my new 2017 Outback in for it's first 6 month service. I was very pleased with the quick service and friendly personnel. A very good first experience with my new car! More