Kendall Subaru of Eugene

Great service and customer service Our 2005 Subaru Impreza had a few issues going. Made an appointment to have the check engine light reset. Well - $1400.00 later this car runs like i Our 2005 Subaru Impreza had a few issues going. Made an appointment to have the check engine light reset. Well - $1400.00 later this car runs like it is brand new. We appreciate their work. More

Lazy Liars 2017 battery died. 2 Service people said nothing they could do. I insisted, they suddenly said there was an update available that would fix problem. 2017 battery died. 2 Service people said nothing they could do. I insisted, they suddenly said there was an update available that would fix problem. More

Free Oil Change It was my day at Kendall! I had accrued 5 punches on my yellow tag so got my oil change and tire rotation for free! I didn't have to make an appointm It was my day at Kendall! I had accrued 5 punches on my yellow tag so got my oil change and tire rotation for free! I didn't have to make an appointment so it was at my convenience and I was in and out in an hour. That is pretty good, don't you think? Plus the folks are friendly and I got a free carwash. How can though beat that? Definitely a 5 star operation! More

I Buy Cars *Only* from Kendall Subaru I have purchased two Foresters from Kendall Subaru in Eugene and could not be happier with their customer service on the phone and in person. They see I have purchased two Foresters from Kendall Subaru in Eugene and could not be happier with their customer service on the phone and in person. They seem to actually know who I am. And they are so attentive and engaging. Whenever I need service for my car -- even for help adjusting a stuck head rest -- they always have time to fit me in. And they have me in and out of the dealership really quickly. Their service is so good I just can't imagine buying a car anywhere else. (And, no, I am not related to or friends with anyone who works there. I really just think they are the best.) More

Excellent service and fast friendly complete service as well. I only have two wishes about the Dealership #1 I wish that there was one in Roseburg [were we live] #2 and fast friendly complete service as well. I only have two wishes about the Dealership #1 I wish that there was one in Roseburg [were we live] #2 I wish there was a car wash on site. Thank you Bob and Cathy More

Chaotic - no one was listening When I discovered a heavy vibration upon braking I took the opportunity to take the 60k service. Service people super interested in filters and fluid When I discovered a heavy vibration upon braking I took the opportunity to take the 60k service. Service people super interested in filters and fluids - but spaced out on the vibration. Flimsy excuses about poor communication - now I must find someone else or return to Kendall for another service. More

Service people you rock I have been taking my outback to Kendall for the past four years. I have been impressed with all of the individuals that have helped me. I am glad to I have been taking my outback to Kendall for the past four years. I have been impressed with all of the individuals that have helped me. I am glad to see that Kara Beachem is the new service manager. Excellent choice Kendall. More

Great Service We have purchased 2 Subaru's from Kendall in Eugene and use them for service and maintenance as well. They are extremely friendly, efficient and fa We have purchased 2 Subaru's from Kendall in Eugene and use them for service and maintenance as well. They are extremely friendly, efficient and fast. We've worked mostly thru Melissa Coyle who is wonderful but everyone has been great. More

Feel I got cheated. Went in for ac recharge. A/C did not work but the fan did. I had been quoted ~120 at kendall Toyota. Nervous it could get ugly when Subaru est. 180. Went in for ac recharge. A/C did not work but the fan did. I had been quoted ~120 at kendall Toyota. Nervous it could get ugly when Subaru est. 180. I was in the field at work. Phone message said a "a slow hose leak". No price. But how much could a hose cost, I rationalize. He was not available so left a message to go ahead. Charged me $195 for the hose and 300 for labor. Yes over $500 for a slow leak. Will not go back. More

Good work but they usually want to do more than required ($$ The shop does good work on my oil changes in a timely manner and the occasional coupons are a nice bonus. My only issue is that they usually want to p The shop does good work on my oil changes in a timely manner and the occasional coupons are a nice bonus. My only issue is that they usually want to perform more work than the factory recommends and at shorter intervals. That's why I had the factory-recommended 30K mile service done elsewhere. More