Kendall Subaru of Eugene

Feel I got cheated. Went in for ac recharge. A/C did not work but the fan did. I had been quoted ~120 at kendall Toyota. Nervous it could get ugly when Subaru est. 180. Went in for ac recharge. A/C did not work but the fan did. I had been quoted ~120 at kendall Toyota. Nervous it could get ugly when Subaru est. 180. I was in the field at work. Phone message said a "a slow hose leak". No price. But how much could a hose cost, I rationalize. He was not available so left a message to go ahead. Charged me $195 for the hose and 300 for labor. Yes over $500 for a slow leak. Will not go back. More

Good work but they usually want to do more than required ($$ The shop does good work on my oil changes in a timely manner and the occasional coupons are a nice bonus. My only issue is that they usually want to p The shop does good work on my oil changes in a timely manner and the occasional coupons are a nice bonus. My only issue is that they usually want to perform more work than the factory recommends and at shorter intervals. That's why I had the factory-recommended 30K mile service done elsewhere. More

Great Service Efficient and prompt. Check-in and service personnel provided helpful information about my car. Express service works great for oil changes and tire Efficient and prompt. Check-in and service personnel provided helpful information about my car. Express service works great for oil changes and tire rotation. Really like the service coupons sent by the company. More

My Subaru service check up Friendly and good service, clean facility’s I diffenitely recommend to my friends and relatives,keep up the good work. Thanks again until my next s Friendly and good service, clean facility’s I diffenitely recommend to my friends and relatives,keep up the good work. Thanks again until my next service, I’ll be back. More

Fast and efficient They were friendly and helpful and efficient. I would recommend them for Subaru service. I don’t remember the names of who I interacted with, but they They were friendly and helpful and efficient. I would recommend them for Subaru service. I don’t remember the names of who I interacted with, but they were both very good. More

Great folks that pay attention and get the job done! Friendly. Knowledgeable staff, clean well lit dealership. Had my vehicle in and done ahead of scheduled time. Prices extremely reasonable and competit Friendly. Knowledgeable staff, clean well lit dealership. Had my vehicle in and done ahead of scheduled time. Prices extremely reasonable and competitive. Will be back. More

Pleasant We don’t have the convenience of a local Subaru dealer, so when it’s time for service we travel an hour and a half to Kendall. Kendall knows our time We don’t have the convenience of a local Subaru dealer, so when it’s time for service we travel an hour and a half to Kendall. Kendall knows our time & resources are valuable and respects those with outstanding service. Thank you Kendall Subaru for service that makes the drive and the appointment pleasant. More

Great service as always at Kendall Subaru Had a 30,000 service completed on our 2016 Subaru Outback last week. The customer service and the service to the vehicle was excellent as always. Meli Had a 30,000 service completed on our 2016 Subaru Outback last week. The customer service and the service to the vehicle was excellent as always. Melissa always does a great job as our service advisor. Recommended!!!! More

Not Happy With my Car in General. The last two visits I have had to return as things were not done correctly. First time I paid for a rear wiper blade and it was never put on. Second The last two visits I have had to return as things were not done correctly. First time I paid for a rear wiper blade and it was never put on. Second time, and this is why I’m not happy as it is something that is never fixed, I came in for a leak on the passenger floorboard. Happens quite frequently and there is no known fix. They dry out the rug and blow out the hose. After two weeks it happened again. I stopped in (didn’t use my air conditioner for three weeks as I couldn’t get to the dealership) waited two hours because I didn’t have an appointment, well, someone had knocked off a cap at the last appointment so this was a second waisted visit for me. Usually I’m easygoing but since this is a constant reoccurrence for my Subaru, I’m having a hard time letting it go. But, as for employees, they are always very nice and do their best to help you. More

Excellent Customer Service Friendly staff, knowledgeable, efficient, quick. Craftsmanship/Service (body side molding added onto Forester) appears to be exceptionallay well done Friendly staff, knowledgeable, efficient, quick. Craftsmanship/Service (body side molding added onto Forester) appears to be exceptionallay well done in just over 2 hours! Entire experience very positive. More