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Kendall Subaru of Eugene

Eugene, OR

4.9
438 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 438 reviews

August 25, 2020

My Outback battery needed replacing after 7 years of hard work. Kendall did the job immediately, efficiently and effectively, at a very fair price. I recommend them highly. More

by Tony Eugene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Staff present at the time.
Aug 26, 2020 -

Kendall Subaru of Eugene responded

Thanks for the recommendation, and have an amazing day!

August 25, 2020

OUTSTANDING .....I have always had outstanding customer service and feel my car is in excellent hands, I know that whatever routine service needs to be done or maintenance on my car will be done with excel More

by rachellemasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 26, 2020 -

Kendall Subaru of Eugene responded

Hi Rachelle, thank you for your feedback. If you would like to discuss your recent service experience in more detail, please give our Service Manager, Kara, a call at 541-335-4610 at your convenience.

August 22, 2020

Good, Friendly Everyone was friendly and kept me informed on the status. My pan under the oil was loose and I had to tighten it back up. More

by scarpmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the name.
Aug 26, 2020 -

Kendall Subaru of Eugene responded

Scarpmi, we're glad to hear you enjoyed your visit.

August 18, 2020

Kendall Subaru of Eugene has a well organized crew. They are seem to work in total unison with Each other to get the job done right and on time. I do all my own work and services in my own shop, but I had More

by carriemikec1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 20, 2020 -

Kendall Subaru of Eugene responded

We're happy to hear you had such a positive experience with our team!

August 17, 2020

Excellent service that I've come to expect from this dealership. Especially A++ attention to corona virus precautions. Can't praise enough. Next car again a Subaru? Probably. A lot of the choice has to More

by sandra rochowansky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forget his name, but he was really nice. Darryl?
Aug 20, 2020 -

Kendall Subaru of Eugene responded

Sandra, your wonderful feedback and rating mean a lot to us.

August 14, 2020

Definately 5 Stars. Great Service. really nice people! Thanks to all of you. It's a 170 Mile trip to Eugene and back from our house. It is wort the trip for quality servi More

by dianehall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep.
Aug 20, 2020 -

Kendall Subaru of Eugene responded

Thanks for making the long trip for the service of your vehicle.

August 13, 2020

The Best Service Anywhere I have always found that Kendall Subaru service department is the best possible place to have your car serviced. The staff there is ALWAYS courteous. More

by mtalty108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone in service is at the top of my list.
Aug 20, 2020 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

August 07, 2020

Helpful agreeable and professional work. Nice people. All was good. If I were being super picky, I would ask that one could call the service desk directly without having to wait through the robots/recordi More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Aug 11, 2020 -

Kendall Subaru of Eugene responded

Steve, we are very happy we could provide you with a positive experience!

July 25, 2020

Wrong tires Always had been with this dealership. This time, they installed wrong tires. Got me a rental at no cost overnight. No discount on final bill. More

by tgiachet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian?
Jul 28, 2020 -

Kendall Subaru of Eugene responded

We really appreciate your positive review!

July 22, 2020

I have always been more than satisfied with my dealings with Kendall Subaru & Kendall Honda. The service departments are great to work with. Good job! More

by Umahahn43
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 23, 2020 -

Kendall Subaru of Eugene responded

Thank you so much for the positive review!

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