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Kendall Subaru of Eugene

Eugene, OR

4.9
438 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 438 reviews

February 12, 2021

Great new location. Fast, courteous, efficient service. Like being able to drive inside to drop off my car. Miss the free coffee while waiting that was at the other location. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and courtesy van driver. I do not remember their names.
Feb 13, 2021 -

Kendall Subaru of Eugene responded

Hi Steve, we are very happy to have provided you with such a positive experience!

February 08, 2021

Always friendly and efficient. Love the new facility. Very spacious and well appointed waiting area. Excellent service and really fast turn around for service work. More

by karens57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 10, 2021 -

Kendall Subaru of Eugene responded

Thank you so much for your feedback! We hope you have a great day!

February 08, 2021

Always a pleasure to deal with. Pleasant and efficient. Enjoyed their new facility. Just wish they were closer to Roseburg. Would love if they would establish a sarellite center. More

by heimbooser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 10, 2021 -

Kendall Subaru of Eugene responded

We're glad to hear you enjoyed your visit.

January 26, 2021

Excellent service and friendly staff. I always feel that my car is in good hands with knowledgeable technicians who care about quality service. They always go the extra mile to take care of my car. More

by lcprice58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall who she was
Feb 06, 2021 -

Kendall Subaru of Eugene responded

We're glad to hear you enjoyed your visit.

January 12, 2021

Always friendly and efficient. I have never been pressured to buy service that wasn’t needed. It’s valuable to take your vehicle to a place that wants to keep you as a customer for the long term. More

by D Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 15, 2021 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

December 21, 2020

Very pleased with home delivery of my Subaru (3 hr drive one way). Ask for Andrew Arnold for sales and you won't be sorry. He was very patient and explained everything very well. More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Arnold
Dec 31, 2020 -

Kendall Subaru of Eugene responded

Donna, thank you for the high star rating!

December 08, 2020

Your Service Dept. does good work and completes it in a timely manner. A bit on the spendy side but I've had no complaints over the quality of the work. My only issue is that they always want to do more th More

by editor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
Dec 17, 2020 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

December 08, 2020

Great service in sales. Service department is very personable & efficient. Service advisor is very conscientious, knowledgeable efficient and kind. Service Technician does great work and is very min More

by bearsden28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burns, Stephen Hansen. Good job guys!
Dec 17, 2020 -

Kendall Subaru of Eugene responded

Bearsden28, thank you for sharing your positive experience!

December 08, 2020

Great service and caring knowledgeable people. Work done in a timely fashion and professionally and reliably addressed. Resolved all of my issues. Couldn't ask for anything more. More

by aleventh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Carlos
Dec 17, 2020 -

Kendall Subaru of Eugene responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Subaru of Eugene.

December 08, 2020

daughter wants to buy a subaru i told her not to talk to the saleman we had saleperson was only intersted in saleing a car,after the sale he said think you and we didnt see him anymore. On the way home the More

by victor manzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim faulkner
Dec 17, 2020 -

Kendall Subaru of Eugene responded

Thanks for sharing your experience with us.

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