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Kendall Subaru of Eugene

Eugene, OR

4.9
456 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 456 reviews

December 08, 2021

Dylan provided outstanding service. He was efficient in getting paperwork ready for me to check and sign. He also let me know how long the service would take and the cost. All around very thorough and prof More

by Bitsyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 11, 2021 -

Kendall Subaru of Eugene responded

We are very happy to have provided you with such a positive experience!

December 03, 2021

My vehicle wouldn't start. I had Subaru towing, and they jumped the battery, and I drove to dealership, and they did a total electric check. They found that the battery wouldn't hold a charge and it was re More

by douglassackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
Dec 07, 2021 -

Kendall Subaru of Eugene responded

Thanks for taking the time to leave a review.

Dec 07, 2021 -

douglassackett responded

douglassackett@gmail.com

December 02, 2021

Great job, friendly thoroughly covered future expenses for 60,000 mile service and brake padf replacement soon and spark plugs More

by rofoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
several can not remember by names
Dec 07, 2021 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

October 25, 2021

An odd warning indicated to take my car to the dealership as soon as possible. They worked me in as soon as they could and found the problem. We deiced to do some upcoming regular maintenance so there was mu More

by dwcoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
Oct 27, 2021 -

Kendall Subaru of Eugene responded

Dwcoop, we really appreciate your feedback!

October 11, 2021

The ease of getting the vehicle serviced is great in the new facility. It is nice to be able to drive right into the garage and have someone meet us at the vehicle - out of the weather. Service rep was fr More

by elaine.e.hough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 13, 2021 -

Kendall Subaru of Eugene responded

Thanks for taking the time to leave a review.

October 06, 2021

I had a great experience! The techs were so kind and communicative, and really took the time to care for me and my car More

by madisoncarleton22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Jacobs
Oct 08, 2021 -

Kendall Subaru of Eugene responded

Madisoncarleton22, we're glad you had such a wonderful experience with us!

October 01, 2021

Excellent experience! Car runs great following repairs. Staff was friendly and helpful! Would recommend this service department to anyone. More

by Yocoolz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
Oct 06, 2021 -

Kendall Subaru of Eugene responded

Thank you for the high star rating!

September 29, 2021

Excellent service all around-- the representatives were courteous and clear in their explanations of any issues with the car, and the service was done as promptly as possible. More

by cartermck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Sep 29, 2021 -

cartermck responded

Excellent service all around--the representatives were courteous and clear in their explanations of any issues with the car, and the service was done as promptly as possible.

September 29, 2021

They were friendly and listened to my problem, which they fixed in a timely manner. More

by snyderdk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
Oct 01, 2021 -

Kendall Subaru of Eugene responded

Thank you so much for the positive review!

September 21, 2021

Very helpful and attentive. They also are good at calling and checking on the customer to make sure we don’t have issues with the car or service. More

by StephL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name. But he was very nice and informative.
Sep 23, 2021 -

Kendall Subaru of Eugene responded

We're happy to hear you had such a positive experience with our team!

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