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Kendall Subaru of Eugene

Eugene, OR

4.9
438 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 438 reviews

April 19, 2022

On a recent service express oil change, Kendall Service staff were friendly, efficient, and got me in and out of their service department in less than an hour for an oil change and check up. I love my Sub More

by expatinepal67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gave Jacobs
Apr 22, 2022 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

April 19, 2022

Professional, courteous, dependable staff and technicians. I can always count on them to service and repair my car to factory specs each time I bring it in. The service department deserves supe More

by kmcgean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Apr 22, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 13, 2022

The repair department was number one. I had to wate 4 hours but the new coffee and snaks were ghreat. More

by tlb535
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Dew berry,David Farrington
Apr 15, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2022

My windshield wipers all around needed replacement on my 2017 Forrester. A big week of storms was predicted in Eugene, starting today! I was running several errands and remembered Kendall Subaru had the Exp More

by sgervasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Jacobs 10488
Apr 16, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 09, 2022

I was pleased about the friendliness and the not over pushy salesman. Also I enjoyed the fact was in and out with the purchase of a new car in just over an hour. The downside is though a few weeks later More

by chefmateovega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 12, 2022 -

Kendall Subaru of Eugene responded

Hello, our General Manager, Kara Beachem, will be reaching out to you shortly to address your concerns regarding your vehicle. Thank you and we look forward to speaking with you.

Apr 20, 2022 -

Kendall Subaru of Eugene responded

Hello, our General Manager, Kara Beachem, has been reaching out to you with no success. At your earliest convenience, please call us at 541-335-4610. Thank you!

April 04, 2022

Just took my car in for an oil change and tire rotation so nothing too crazy. I barely had time to get out of my car before I was greeted. Jody provided excellent customer service on drop off and pick up o More

by Ryan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Apr 06, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

March 11, 2022

This was awesome service. Friendly, efficient, and fast. They make it so easy and convenient More

by JamesSchulke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 15, 2022 -

Kendall Subaru of Eugene responded

Jamesschulke, we are so pleased you enjoyed your visit to Kendall Subaru of Eugene!

March 09, 2022

I have watched as this dealership has grown in the quality of its customer service since 1990. More

by marner357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 15, 2022 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

March 08, 2022

Always pleasant and do exactly what they say they will do! Great Job Everyone! Thanks! More

by bigredron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 15, 2022 -

Kendall Subaru of Eugene responded

Thank you so much for the positive review!

Mar 15, 2022 -

bigredron responded

You guys are a pleasure to deal with!

March 03, 2022

Was quoted for a 12 quart transmission FLUSH 2 separate times. When I drove 80 miles to have it done, I was then told they cannot flush this transmission, but only drain and refill which is only 1/2 of the More

by janandterry19
Recommend Dealer
No
Employees Worked With
several
Mar 16, 2022 -

Kendall Subaru of Eugene responded

Hello, we would like to address your concerns and work towards a resolution. Please give our General Manager, Kara, a call at (541) 335-4606 at your earliest convenience.

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