Kendall Subaru of Eugene

I had service on my 2020 Subaru Forester. I am very pleased with this experience, as I always am when I go in for service. I am very pleased with this experience, as I always am when I go in for service. More

I have been a customer of Kendall Subaru in Eugene for nearly 20 years. Kendall's maintenance and repair operation earned my business then and have earned my loyalty ever since with excellent performance nearly 20 years. Kendall's maintenance and repair operation earned my business then and have earned my loyalty ever since with excellent performance and friendly, professional service. More

Excellent customer service, as always. However, frustrating inability to actually schedule an oil change. "Express" service usually takes more than an hour, and on this occasion 90 minutes However, frustrating inability to actually schedule an oil change. "Express" service usually takes more than an hour, and on this occasion 90 minutes. Discount was offered and appreciated. Please consider once again allowing customers to schedule oil changes. Please be considerate of customers available time. May just use Jiffy Lube next time. More

I felt very welcomed, super friendly staff. Explained the whole process and happily answered my questions Explained the whole process and happily answered my questions More

When I went to the dealership to get my rear camera fixed, the dealership did not have the part. I drove 2.25 hours to get there form my home. We rescheduled and they did not charge me labor for my tr fixed, the dealership did not have the part. I drove 2.25 hours to get there form my home. We rescheduled and they did not charge me labor for my trouble. Staff was accommodating. More

Great customer service and friendly employees. They quoted 1.5 hr wait, but got the oil change, 25 pt inspection and (unplanned) filter changes in an expediant process time of just about an hour. They quoted 1.5 hr wait, but got the oil change, 25 pt inspection and (unplanned) filter changes in an expediant process time of just about an hour. Thank you for always communicating with an update of the service. More

Friendly people and quality service are the hallmark of what you can hope to receive at Kendall. what you can hope to receive at Kendall. More

I have always enjoyed your customer service. This time the communication on your part failed my expectations. This time the communication on your part failed my expectations. More

Friendly and knowledgeable staff! Waiting area very nice— large and comfortable. Service took about 45 minutes. Waiting area very nice— large and comfortable. Service took about 45 minutes. More

Kendall Subaru did a good job accommodating my VW and had the parts necessary for the scheduled maintenance. Staff was kind and helpful. the parts necessary for the scheduled maintenance. Staff was kind and helpful. More