Back

Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

Directions

By Type

Showing 708 reviews

May 24, 2024

Never have parts, never answer emails or calls, make you feel as they are doing a favor. Hyundai customer service is a shame! More

by Czerny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jun 01, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 24, 2024

Easy and fast service with Miilena, the finance guy was Kind but y was waiting 2 hours for him. More

by marreroalberto88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milena Romero
May 29, 2024 -

Kendall Hyundai responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 24, 2024

I was attended to by Yamil and Eduardo and the attention was the best, I recommend them. More

by larubialmira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamil Massu
May 29, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kendall Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 24, 2024

I had a Hyundai mfg. recall for the ABS module. The service rep has extremely nice and he was able to furnish both a ride home and a ride back to the dealership when my c More

by Monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
May 29, 2024 -

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 23, 2024

For an oil change and rotation of tires 4:30 hours is incredible having an appoint. The service advisor said. There is a recall the technician has to check all is OK and check the computer and do a test More

by Sergio E Ochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor not listed. 3 stars
Jun 01, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Sergio, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 23, 2024

Joshua was very kind and helpful to me . .he explained to me the services that was giving to my car. He also answered all my questions without a problem . More

by hernandezr1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
May 29, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2024

The prices are ridiculous for a 30K mile service! ! I was getting charged over $1200!! More

by coolmac76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Jun 01, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 23, 2024

Good and excellent service to me. They are doing great job. Keep up. Thank you! Smile. More

by bluemane98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Powell
May 29, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 21, 2024

Harry was the best sales man out in Kendall, ver calm and professional. No hard time negotiating and was very thorough with his work. Also spoke in perfect English. More

by Richsardart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge finance , Harry Louis
May 29, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2024 -

Kendall Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Harry had the opportunity to provide you with great service. We thank you for choosing Kendall Hyundai!

May 20, 2024

Excellent communication with me about time needed for repair. Your representative Karen was very helpful More

by GAMARRAGABRIELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raudel Fuentes
May 20, 2024 -

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
68
...