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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

May 30, 2024

They do not want to accept warranty for a repair on an electrical issue. The car is 2 years old and has been serviced at the dealer. They are very unprofesional and are not willing to discuss mater. The s More

by ALBERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Calderin
Jun 02, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, Alberto, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 30, 2024

Fue un placer ! ! ademas de la buena atencion del Sr Karel Duarte muy amable y educado gracias por su servicio More

by oliviavaliente0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel Duarte
May 31, 2024 -

Kendall Hyundai responded

Olivia, It's great to hear that Karel was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

May 30, 2024

I feel like the personnel of the dealership need to do some research before selling cars. Don’t promise some car parts like chargers for the car and don’t deliver on the promise. Total let down as a clien More

by MARTIN_CRUZ95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yamil Massu
Jun 03, 2024 -

Kendall Hyundai responded

Martin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 29, 2024

Josh was helpful and proactive. I appreciated his taking the time to answer my questions and to provide options. More

by FENSTERCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
May 30, 2024 -

Kendall Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you for choosing Kendall Hyundai, we look forward to having you as a valued customer for many years to come!

May 28, 2024

This is the worst place I have ever purchased a vehicle from. I purchased a 2020 Santa Fe in June of 2023. Had several issues with the vehicle and was back and forth with service to get things repaired. L More

by Mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yuliet Rojas
Jun 02, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 27, 2024

Well, I had the chance to come here and be told and lied to about my car being done in 2-4 hours of a simple recall. I had to cancel many errands and things in my life that day simply because there’s only 1 More

by brandon.v728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Jun 02, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 27, 2024

They delivered the car to me without having checked it beforehand, and it had open compartments in the steering wheel that should have been sealed, and a new issue... More

by ANDRESFELIPE_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 02, 2024 -

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 27, 2024

Fue muy Excelente el servicio y trató que me dieron en el dia de ayer . More

by Lisbeth riveron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Dominguez, Vicentina Gonzalez, Milena Romero
May 30, 2024 -

Kendall Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Kendall Hyundai!

May 27, 2024

Josh was such a huge help. He got my car in and out of the dealer in less than 4 hours! I’ve never had such a short time waiting when I’ve left my car. Thank you, Joshua! More

by cristie113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
May 30, 2024 -

Kendall Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 27, 2024

Personal atento, amable y dispuesto a ayudarte con todas las dudas. Un plus que hablen español también. Agradecimiento especial para Jesus y Jorge. Gracias a todos los que de una forma y otra contribuyeron More

by francees.chan2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
May 30, 2024 -

Kendall Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

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