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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

July 08, 2024

First they offered me Uber to take me home, since I only spent $189 and $1000 of the estimate they told me they wouldn't give it and it's Hyundai policy. I had to stay with my 10-year-old son at the dealer More

by SAUL RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Powell
Jul 11, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 08, 2024

My experience with Erik Posada was great. He was very attentive to my needs and patient as I navigated my options. He wasn’t pushy in any way and made sure to ask all the right questions to s More

by dquadreny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Posada
Jul 08, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear that Erik and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2024

They were nice all the time . I dudnt have to much to do so every thing was good More

by Luisamariafernandez047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
Jul 08, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2024

Had a much better experience with the Service Dept. on my 15,000 mile maintenance than I did shortly after the painting started peeling soon after I bought the car. Nick Maza was my Service Consultant More

by WIZARDOFOSRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Maza
Jul 08, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. Nick and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

July 08, 2024

Great sales staff but the facilities are hard to get in and out of. I also picked up a nail in the tire of my old vehicle when we were there More

by zkehamme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Torres, Finance Walein
Jul 09, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 07, 2024

Brought my car in to fix something and the mechanics broke something else. This was weeks ago. Texted & called my service advisor many times to bring the car back in to fix. He still hasn't responded to More

by IZQUERDORACHEL
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Jul 11, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, Rachel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 07, 2024

I scheduled 15000 mile service and on time they took me and the car . They said it would take 4hrs and they called me on 3. All recalls were addressed together with the 15000 mile recommended services. More

by GOUDIEJA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service writer was none of these shown he was a bald man Francois I believe was his last name
Jul 08, 2024 -

Kendall Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kendall Hyundai.

July 07, 2024

Christnel is always great but management is terrible. I will no longer visit this location More

by btho0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrisnel
Jul 11, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 06, 2024

Terrible client service. Impossible to speak to your service advisor. They assign you an advisor and you can never speak to different one. You can leave multiple messages and More

by JEHAFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karina
Jul 11, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 06, 2024

Everyone is ready to assist and take care of you needs. Great serveice and my car was taken care right away More

by RASENSI05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
Jul 08, 2024 -

Kendall Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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