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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

July 14, 2024

Eric was an amazing sales representative. He was very respectful and explained the prices and our options to us. The last time I was at this dealership, I had a horrible experience. I was goi More

by lucyrm53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Posada
Jul 15, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric delivered such a great experience!

July 14, 2024

Came to change my battery because the prior week at Doral Hyundai they ignored my request to check on that. So, in five days I have to go twice to a two different dealers. More

by OSCARPAYA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 15, 2024 -

Kendall Hyundai responded

Hello Oscar: Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 14, 2024

Im still waiting to change a part that is broken in my car, they never call More

by DDIAZPANDO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Powell
Jul 18, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 13, 2024

They did a great job on my sensor crankshaft very nice pleased with the service More

by ambm1397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Barca
Jul 13, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 13, 2024

Bad Customer service. My car was ready and parked for more than one hour and nobody told me and when l notified to the agent he was laughing at his cellphone and couples m More

by JANETTEDuran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrisnel Francois
Jul 16, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience, Janette, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 13, 2024

Unprofessional, did not have the part that was needed to complete a repair that was on recall but did not let me know until hours later so i had to inconviniently find ride from the dealer to work and back More

by cactuslovers
Recommend Dealer
No
Employees Worked With
Cant recall, not listed
Jul 16, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 13, 2024

The services were overpriced. The charge to use a credit card was truly outrageous. I will not be using this dealership for any services in the future More

by PHKIRCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lazaro Camejo
Jul 18, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 12, 2024

Terrible customer service, no accommodations recall four hours no notice, mechanics great but the other service was terrible More

by dadams1947
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Jul 16, 2024 -

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 11, 2024

My experience was excellent! And the whole buying experience was very professional. The salesperson was very knowledgeable and friendly. More

by cpt.crab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Zamora, Luis Dominguez
Jul 11, 2024 -

Kendall Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 11, 2024

The person I dealt with this time was great but the time before was awful. They didn’t alert me that I needed to do all these maintenance updates so when I went this time around I spent 400… ridiculous More

by p_ileana14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 14, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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