Kendall Hyundai
Miami, FL
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Eric was an amazing sales representative. He was very respectful and explained the prices and our options to us. The last time I was at this dealership, I had a horrible experience. I was goi He was very respectful and explained the prices and our options to us. The last time I was at this dealership, I had a horrible experience. I was going to return my lease without buying a new car, but Eric was such a customer-centric representative that you gained my business back because of him. All of your sales representatives should learn from him. It's about building long-term relationships. More
Came to change my battery because the prior week at Doral Hyundai they ignored my request to check on that. So, in five days I have to go twice to a two different dealers. Hyundai they ignored my request to check on that. So, in five days I have to go twice to a two different dealers. More
Bad Customer service. My car was ready and parked for more than one hour and nobody told me and when l notified to the agent he was laughing at his cellphone and couples m My car was ready and parked for more than one hour and nobody told me and when l notified to the agent he was laughing at his cellphone and couples minutes later made the order to do the papers. And this is the second time l came for the same car issue in 3 month. More
Unprofessional, did not have the part that was needed to complete a repair that was on recall but did not let me know until hours later so i had to inconviniently find ride from the dealer to work and back complete a repair that was on recall but did not let me know until hours later so i had to inconviniently find ride from the dealer to work and back to dealer to pick up my car with no repair and was told to come back another day once the part came in. I should have been advised that the part was unavailable from the get go to avoid the inconvinience. I will be taking the car for the recall repair to another Hyundai dealer where I hope to get better service. More
The services were overpriced. The charge to use a credit card was truly outrageous. I will not be using this dealership for any services in the future The charge to use a credit card was truly outrageous. I will not be using this dealership for any services in the future More
My experience was excellent! And the whole buying experience was very professional. The salesperson was very knowledgeable and friendly. And the whole buying experience was very professional. The salesperson was very knowledgeable and friendly. More
The person I dealt with this time was great but the time before was awful. They didn’t alert me that I needed to do all these maintenance updates so when I went this time around I spent 400… ridiculous before was awful. They didn’t alert me that I needed to do all these maintenance updates so when I went this time around I spent 400… ridiculous More