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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

July 23, 2024

My car was borderline on warranty coverage. They said nothing until I picked up car. I ended up having to pay dealership price for an oil change. I requested a car wash the past two service vis More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize any of those names.
Jul 26, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 23, 2024

Great customer service good prices ,nice location George was the best will recommend friends to you More

by MANRIQUE0606
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge finance
Jul 24, 2024 -

Kendall Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jorge and our team here at Kendall Hyundai are glad to have you as a customer.

July 22, 2024

Close to my house. They recommended items that were probably not necessary for my car as all dealers would do. Work was done in a timely manner though. I tried to use a More

by AIDS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrisnell
Jul 22, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 22, 2024

They charge me before asking how much the service was going to be and it agreed More

by anabelvlg22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karelis
Jul 25, 2024 -

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 21, 2024

Kendall Hyundai is excellent dealer,service is great and faster,interiors is clean and easy appointment schedule thankfully More

by jorgeyuit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo
Jul 21, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

July 21, 2024

Service is good but need to have some person who can explain the basic functionalities at the time of car delivery.. also accesiories has to be available at the time of deliveries as per the invoice but More

by Mrinal Kumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brancy, Anwar Alfatesh
Jul 21, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your experience. If you would like to discuss your visit further, Mrinal, please contact us at your convenience.

July 21, 2024

It was a good experience. Willie and Anwar were both very professional and knowledgeable. Everyone was very nice More

by yolymontes25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anwar Alfatesh
Jul 21, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Willie and Anwar met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 21, 2024

El servicio de mantenimiento es fatal , tardan demasiado para un simple cambio de aceite y update del software, teniendo un promedio de 3 y media por servicio , FATAL SERVICIO , yo asistía por la garantía p More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Bohorquez
Jul 25, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, Frank, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 21, 2024

I recently had my car serviced at Hyundai Kendall and I couldn't be more pleased with the experience. From start to finish, the entire process was seamless and professional. I want to give a special shouto More

by giralb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel Duarte
Jul 22, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 21, 2024

Excellent people and service. Finance people are good too. General manager and the sales people are good More

by GVENTURAOLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan excellent
Jul 22, 2024 -

Kendall Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

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