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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

August 01, 2024

Very courteous and tried to move my vehicle to be able to be repaired ASAP More

by DAISEYKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina
Aug 02, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2024

I was pleased with the time and customer service of my last appointment. My advisor Karel Duarte was very helpful and courteous, I received great customer service from him. More

by MINOS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAREL DUARTE
Aug 02, 2024 -

Kendall Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

August 01, 2024

Expensive service dept. If coupons are available make it known to the customer that they are attached to their previous invoice. Honor them. More

by SSAUmeLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Aug 05, 2024 -

Kendall Hyundai responded

We appreciate your business. We'd like to know more about your visit and address these issues in more detail. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 01, 2024

Very professional. Josh always takes great care of me and communicates effectively. My sales rep Kyra is tremendous Ann’s makes you as a customer feel special and imp More

by FRED.ISENBERG1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Dominguez, Mark Diaz, Joshua Pallo
Aug 02, 2024 -

Kendall Hyundai responded

Fred, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 01, 2024

They charged me 323 dollars for a service that even didn’t fix the sound my ac was making. They did the work before asking me More

by anabelvlg22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karelys
Aug 05, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 01, 2024

After terrible previous dealership interaction, Cesar and Jesus made it the best experience yet. I would buy another car there in a heartbeat. I was also so happy to close Cesar's last deal on his 14th anniv More

by Nienke Burger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walein Guerra, Cesar Caceres, Jesus Hernandez
Aug 02, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cesar and the team met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2024

Karina, Romana, whatever her name is. She was not attentive. Did not let me know when my car was ready. I had to call to inquire when or if they can leave a message to Karina to call me b More

by Heat6745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karina/Romana
Aug 04, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 31, 2024

For woman, she’s the best in the business! I love Her personality and the way she treats her clients A+ is my rating More

by TAVARISGISSENDANER31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyla
Aug 01, 2024 -

Kendall Hyundai responded

We are very happy to hear Kyla provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 31, 2024

It was the worst experience I ever had that was my first time buying a car from a dealership and they treated me poorly I only had the suv for only 4 days and I had to take it back because it was making a l More

by SURRAINGIBSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leo and Luis from sales, Luis Dominguez, Jesus Hernandez, Anwar Alfatesh
Aug 04, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 30, 2024

Everyone was very polite, helpful and informative. Mauricio 0ur salesman, Jorge Billanueva etc. Everyone treated us very well. More

by Anafredrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Guillén was very pleasant and Jorge Villanueva was exceptional. , Jesus Hernandez
Jul 31, 2024 -

Kendall Hyundai responded

Thanks, Ana, for sharing about your experience with Mauricio, Jorge, and our team here at Kendall Hyundai. We appreciate your business and hope to see you again soon!

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