Kendall Hyundai
Miami, FL
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I will not buy another Hyundai vehicle. I had to wait over one month for my car to be fixed. Then, when it finally was fixed, trying to get a sales person to reconnect me to my car again, I had to wait over one month for my car to be fixed. Then, when it finally was fixed, trying to get a sales person to reconnect me to my car again, since my profile was wiped out of the computer was like pulling teeth. Nobody in service knew how. More
We called several times to see if my car was at the dealership. No one could tell us anything. My son drove by the dealership last night and thought he recognized my car, he went in and said he saw my dealership. No one could tell us anything. My son drove by the dealership last night and thought he recognized my car, he went in and said he saw my car. He was my car and they gave it to him without question. We don’t know how long it had been there. We were glad to get it finally, but what a pain. More
La peor experiencia y frustración que haya tenido , el 3 de Agosto a las 10 am ,llevé mi Tucson ( lease) para servicio y mientras esperaba quedé con un vendedor que queria mostrarme algunas opciones para ca de Agosto a las 10 am ,llevé mi Tucson ( lease) para servicio y mientras esperaba quedé con un vendedor que queria mostrarme algunas opciones para cambiar por un nuevo modelo,yo le dije que si me conseguia un contrato con los mismos pagos yo le aceptaba el negocio ,estuve hasta las 5:30 de la tarde, entre oferta y contraoferta el señor, muy amable en todo momento, me dice que me aprovaron y que despues de chequear mi credito todo estaba listo, firmé algunos papeles y cuando fuí a la oficina del financista a firmar el contrato ,el manager biene y me dice que huvo un error y que el contrato no se podía hacer, y yo cansado con ambre y frio despues de mas de 7 horas metido en esas oficinas, lo ùnico que hice es agarrar mi llave e irme, no podia creer lo que me habia pasado, a mi familia yo ya les habia dicho que estaba cambiando el carro, no supe como reaccionar, no sé si esto es legal lo que me hicieron, pero fué una falta de respeto No puedo recomendar a nadie que vaya a este dealer, todavia estoy con la rrabia contenida, muy frustante. More
Joshua is always clear about the services needed as well as being rendered. Also, service is prompt. Thank you! as being rendered. Also, service is prompt. Thank you! More