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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

August 15, 2024

I like the fact that I can drop off the car the day before the appointment, after work, I don’t have to miss work to drop it off More

by ADRIANACAZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karel (Don’t remember his last name)
Aug 16, 2024 -

Kendall Hyundai responded

Adriana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

August 15, 2024

The WORST experience I have ever had to get my car serviced. I was treated terribly. Very unprofessional from the Service Manager down. More

by JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Bohorquez
Aug 19, 2024 -

Kendall Hyundai responded

Gerry, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

August 15, 2024

This is my second lease with Kendall Hyundai - oil change and 1/2 tire rotation I waited from 2P to 7P. When I asked what was going on at 6p the girl rep (only service person still there) asked me if I was More

by dalen62
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrisnel Francois......chat on home page probably AI -questioned tire rotation told would be called...was not
Aug 19, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 14, 2024

Eccellent and vertw professional. I am very pleased with the service and the advices provided by the personal More

by colete8810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Powell
Aug 14, 2024 -

Kendall Hyundai responded

Thanks for sharing your thoughts about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

August 14, 2024

Lo recomiendo, fueron muy atentos y responsables, me tenía que quedar esperando mi vehículo y me atendieron rápido llamándome de inmediato More

by ocniaorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Barca
Aug 15, 2024 -

Kendall Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kendall Hyundai, we look forward to having you as a valued customer for many years to come!

August 14, 2024

Went in for an oil change and tire rotation. It was simple and great service! More

by RQUINTANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Aug 15, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. Joshua and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

August 14, 2024

I had 2 different representatives. One took my car (Jesus Calderin and he was very good. But he was gone when I went to pick it up and the agent that return it to me was rude, and didn More

by TENSY_1
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Aug 15, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 13, 2024

Para vender los carros amazing pero para el servicio. Malísimo customer service. Bad. Real bad. The worst i ever see it. More

by PEREZCARBALLEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Aug 16, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 13, 2024

Everyone was very warm and friendly, from the moment I entered the dealership.. My Sales consultant Luis was knowledgeable, sharp, and went above and beyond. I’m very happy with my purchase and would glad More

by kailasheppard2202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Llidiano
Aug 13, 2024 -

Kendall Hyundai responded

Thank you, Kaila, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We all at Kendall Hyundai are glad to have you as a customer.

August 13, 2024

Great service! Everything was fast and they helped me in everything! Great place to drop the car in service More

by ISABELAZORRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Aug 14, 2024 -

Kendall Hyundai responded

Hello Isabel: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

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