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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

September 17, 2024

This Dealership in the need of the customer satisfaction need more improvement and appreciation including. More

by ccharles481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Sep 18, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 17, 2024

Kendall Hyundai worked with me to get to a price for my new Hyundai Santa Fe Hybrid that fit my budget. They offered $3200 for my 2012 VW Jetta trade-in when everyone else only offered $1,000. They took ca More

by chris.basinger4041
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Torres- Sales Department
Sep 18, 2024 -

Kendall Hyundai responded

Hi Chris: Thanks for sharing about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

September 16, 2024

This Dealership Need to do more when it’s about the need of the customers More

by ccharles481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pallo
Sep 16, 2024 -

Kendall Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 16, 2024

The service in fixing my car was good but the hoops I had to jump thru to verify that it's my car and that I was the original owner was terrible. According to the list of documents, I had 4 out of 5. But the More

by RANDALL.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carina
Sep 19, 2024 -

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 16, 2024

I had a great experience at Kendall Hyundai. The staff was friendly and knowledgeable, and they never pressured me. Mauricio took the time to understand what I needed and made the entire process More

by Marisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Guillen
Sep 16, 2024 -

Kendall Hyundai responded

We are so glad that we had the opportunity to work with you, and that Maurice could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 16, 2024

Worked with Erik. I explained what I was looking for in the vehicle and he delivered. More

by FABI1086
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ERIK
Sep 16, 2024 -

Kendall Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2024

Repeat visits to correct the same problem, still unresolved. I have to coordinate pick up and return to the service area to have the car serviced, this creates timing issues at work. So too many r More

by DEACONESSOLGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrisnel, service area
Sep 16, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 16, 2024

I left my car for service at 8:30, they never call me back to let me know that the service was completed, after severals calls to the dealer that never pick up I had to go back and pick up my car at 6:00 More

by NIVIAGDAPENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Pallo
Sep 19, 2024 -

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 16, 2024

My car hyundai sonata hybrid 2021 has hybrid battery issue and needed to be replaced. My advisor quickly identified the problem, and gave out loaner car. So far, finger crossed, the part will arrive on More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
karel duarte
Sep 16, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

September 16, 2024

My car is defective from day 1 and the dealer ignore this fact like is not happening. My car has been in the dealer many times. More

by citraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department
Sep 20, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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