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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

October 04, 2024

Oil change counter wasn't updated. Wiper fluid not filled. Air in tires not filled. I question oil change was even done after waiting close to 3 hours. More

by AVega
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Karina
Oct 08, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 04, 2024

Me gustó mucho es un carro muy bonito y moderno está bastante bonito y tiene buen confort More

by licetcarabeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Hernandez
Oct 05, 2024 -

Kendall Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Kendall Hyundai are glad to have you as a customer.

October 04, 2024

Muy servicial todos son muy atentos ,disponibles a alludar en todo lo que se necesite More

by silviagomez7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calderin Jesus
Oct 05, 2024 -

Kendall Hyundai responded

Thank you, Silvia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2024

I had a great experience at the dealership! Juan Jose Talavera was excellent with showing me around and made my time there pass by quickly. Would highly recommend him for anyone else. More

by MCASTILLOPORTELA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan José Talavera
Oct 05, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2024

Excellent attention, good service! I totally recommend this dealer! It was fast and easy to drop and pick up my car … More

by mellinidv23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina, Lazaro Camejo, Roberto De La Barca, Raudel Fuentes
Oct 05, 2024 -

Kendall Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

October 02, 2024

Buenas atencion, buen servicio, hicieron todo lo ofrecido, si fuera un poco más rápido sería perfecto. More

by mariagtancredi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Camejo, Roberto De La Barca, Raudel Fuentes, Shawn Powell, Joshua Pallo, Humberto Hernandez Sieza
Oct 02, 2024 -

Kendall Hyundai responded

Thanks, Maria, for sharing about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

October 02, 2024

One of the worst customer service experiences I’ve ever had. Constantly blown off by staff and management when trying to fix my situation. I will never return to this dealership. More

by Unhappy234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karel Duarte - 0 stars
Oct 06, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 02, 2024

Buena atención,buen servicio, gracias! ! Los recomiendo! me ayudaron asta buscar lo que yo quería More

by ADRIEL2705
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 03, 2024 -

Kendall Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 02, 2024

There is not one time that I come to the service department and not have an issue. I came early for an oil change because my car and sticker put on my car back in 12/23 stated I needed to come at 50 More

by DenniseL
Recommend Dealer
No
Employees Worked With
Name not given
Oct 06, 2024 -

Kendall Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 02, 2024

The politics of Hyundai is to say NO to everything. The service is really bad, they do not know what they are doing. There is no communication between the team because they do not know if the car is wo More

by citraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the employees that are working here are listed. Do not remember names.
Oct 06, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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