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Kendall Hyundai

Miami, FL

4.0
708 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 708 reviews

October 18, 2024

Everything was done on time and left in perfect condition.. The service team kept me aware of time left More

by anvictoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raudel Fuentes
Oct 18, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 16, 2024

With appointment still took almost four hours. Had no idea I had to return because it wasn’t stated. Invoice never gave to me when my car was given. Invoice emailed. I found out the next day part More

by amwal18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Oct 17, 2024 -

Kendall Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 16, 2024

Excelente servicio, atención rápida y completa, vi que están en remuneración pero debería haber un mejor lugar de espera para el cliente. More

by JUAN_HURTADO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús calderin
Oct 17, 2024 -

Kendall Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Juan, and look forward to your next visit.

October 16, 2024

It was a quick process, and at the end of the day it was a good work More

by labernal_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 17, 2024 -

Kendall Hyundai responded

Thanks for sharing your thoughts about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

October 16, 2024

Windshield was damaged instead of taking care of it the dealer wanted use my insurance More

by ddelaosa9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yuliet Rojas
Oct 20, 2024 -

Kendall Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 15, 2024

Excellent and prompt customer service by Jesus Calderin! I called in the morning with no appointment, told me to come in and had the car ready by 12:30 which was the time I told him I needed to be able to p More

by rlvaldes53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Oct 15, 2024 -

Kendall Hyundai responded

Thanks for sharing about your experience with Kendall Hyundai. Jesus and our team appreciate your business and hope to see you again soon!

October 15, 2024

Service advisor was great. Working out a situation that I shouldn’t have paid was not even tried. I had a situation that I had to contact Hyundai. Not happy with management dec More

by BARLETTABROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesús in service
Oct 19, 2024 -

Kendall Hyundai responded

Thank you for your review. We're sorry you didn't have the best experience , and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 15, 2024

Takes too long and does not provide a loaner for included service for a leased vehicle. More

by bfalls4223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No ones fault just not good service
Oct 19, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 15, 2024

Excelente servicio, fui atendida por Luis Liriano, muchas gracias, quedé satisfecha con mi compra, recomendado More

by lauragomezgarcia94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Liriano
Oct 16, 2024 -

Kendall Hyundai responded

Laura, thank you so much for choosing Kendall Hyundai! Please let us know if we can be of any more assistance.

October 15, 2024

Fast service , Cesar has knowledge about the product and they helped me find the perfect car within budget. thank you Cesar More

by tamalauren
Recommend Dealer
Yes
Employees Worked With
Cesar Caceres
Oct 16, 2024 -

Kendall Hyundai responded

Thank you for choosing Kendall Hyundai. Your feedback and rating mean a lot to us. We're glad Cesar and the team were able to help, and we hope to see you again!

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