Kendall Ford
Bend, OR
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151 Reviews of Kendall Ford
Love Kendall Ford and their consistently kind and effective employees. They’ve done a great job dealing with the demands of the extreme population growth in Bend Oregon! Yay Kendall! effective employees. They’ve done a great job dealing with the demands of the extreme population growth in Bend Oregon! Yay Kendall! More
I’m a 3rd generation Ford owner. I don’t know if I’ll continue to buy Fords after my experience with Kendall Ford. Service is atleast two months out to get anything done. The service I don’t know if I’ll continue to buy Fords after my experience with Kendall Ford. Service is atleast two months out to get anything done. The service dept is the same size it was when I worked there in the 80’s, but they have a multi million dollar showroom. Purchased a 2024 vehicle and it shutdown at 699 miles and two months old. Had it towed to Kendall where we bought it. Service said they would get to it when they could. We couldn’t be without a vehicle for an unknown amount of time so we sold it back to the dealership at a lowball offer. They said they were sorry the vehicle didn’t work out for us and relisted it for more than we originally paid for it. More
First Kendall Ford did not ask for this review like so many other dealerships have in the past. Purchasing was such a stress-free experience that I needed to provide a positive review. From start to finis many other dealerships have in the past. Purchasing was such a stress-free experience that I needed to provide a positive review. From start to finish I never felt any pressure. Explained that as a disabled Veteran that the most important aspect was transparency in the process, and that it be as stress free as possible. They gave fair trade in value for my 2023 Trailblazer RS, and didn't try to upsell me on useless add-ons. This kept the Ranger in my price range and even got the payment better than I was expecting considering the expense of everything these days. From Patrick who took my initial long-winded email, setting the parameters for the trade in and purchase, to my Salesperson Brian. It was a smooth and seamless process. Brian took time to get all the tech set up, and it was never one of those awkward engagements. It was like going over something with your buddy down the street. He even gave me a follow-up call to see how I was enjoying the Truck. This experience was hands down one of the best in 40 years of buying cars and trucks. I chose a Ford Ranger XL 4WD in Velocity Blue and while everyone these days has an opinion; I have nothing but praise for the Ford Team. This truck is a pleasure to drive, even finding myself keeping to 65 MPH between Bend and Redmond just to extend the time behind the wheel. This truck might be what is considered the cheap version, but nothing about it feels cheap. I'm an Infrastructure Engineer, and the technology the truck comes with is just enough for me to enjoy. The seats are hands down the most comfortable that I've sat in, and I don't even miss the heated seats of the Trailblazer. I recently owned a 2022 Chevy Colorado Z71 and the Ranger leaps above it in comfort to me anyhow. The noise in the cab is minimal which was a huge deal for me, and I am looking forward to a long road trip in this truck. Being able to sit at the same level as the full-size trucks is another win, as I now don't feel like I'm being run over by all the lifted trucks here in Central Oregon. Now it's time to mod it, and since it's the XL, I can customize it to my taste, yet it doesn't feel like a stripped-down truck. On order are Icon Black Vector 6 Wheels, a Tonneau cover, and window Vent Shades will help personalize it. Window Tint, Ford Tow Package, and bug guard to come later. Do your homework, prepare for the visit, and I say you will also enjoy the process as much as I did. Zero buyers' remorse and that says a lot, because it's been years since I enjoyed a vehicle purchase this much. More
The staff & sales personnel were great, except not willing to "deal" at all. Since my pick up got totalled thru no fault of my own by a wheel flying off another vehicle, I was out of time to replace i willing to "deal" at all. Since my pick up got totalled thru no fault of my own by a wheel flying off another vehicle, I was out of time to replace it. Got a nice truck tho...just more $ than I hoped! More