
Kendall Ford of Meridian
Meridian, ID
Filter Reviews by Keyword
By Type
Showing 205 reviews
Customer service was great. No pressure sales and financing processes made it very easy to complete the process. Ricardo in Sales and Andrew in Finance were both terrific. No pressure sales and financing processes made it very easy to complete the process. Ricardo in Sales and Andrew in Finance were both terrific. More
The service was smooth and accommodating. Tanner did a great job at following through with making sure my new car was working properly and that I was satisfied. Tanner did a great job at following through with making sure my new car was working properly and that I was satisfied. More
Nathan is absolutely amazing sales person, very respectful, helped with all my needs , also Andrew business manager , took something that was almost impossible and went above and beyond with financ respectful, helped with all my needs , also Andrew business manager , took something that was almost impossible and went above and beyond with financing , I’ve been to many dealerships over the years , the was by far the best ! Thank you so much for all the help , if you are in need of a vehicle please check Kendall out and go ask for Nathan at Kendall meridian ford ! More
Worst service department I've ever used. 2023 F150 Platinum died on a Friday evening. Had it towed to Kendall on Saturday. Monday morning Josh called to tell me they found my truck and would 2023 F150 Platinum died on a Friday evening. Had it towed to Kendall on Saturday. Monday morning Josh called to tell me they found my truck and would check it out that night. I asked about a loaner, and he said he would check on that as well. I called Tuesday morning to see what they found, and he said they were still testing it and would call me later in the day. Nothing. I called Wednesday morning and they said they would check it out and call me in about an hour and would let me know about my truck as well as a loaner. Still no call back. I heard nothing on Thursday, Friday, or Saturday. I had to go out of town for the weekend, and got back Monday around noon. I called again, they said my service rep was out to lunch, and he'd call me back. He did call back around 1:30, and said that there was a bad cell in the battery, and they were testing it, and he would call me back. I asked why it would take a week to replace they battery, he had no answer. Again, no call back that night. I called Tuesday morning and he told me that everything should be fine, and that they were out test driving it to make sure all was ok. I went to pick it up, and after waiting 15 min, my service rep comes out hands me my keys and said everything should be ok. I had to ask for a receipt. Never got the one like I do when I have my vehicles serviced. He said he would email it to me. When I got to my truck, I could tell it hadn't been driven that morning like he said it had. It rained over night, and you can tell the truck wasn't driven. I will never take my vehicles to this dealership for service. There was no communication, no answers to my questions, no loaner car, no nothing. More