Kendall Ford of Marysville

HORRIBLE!!! We bought a used truck 10 days ago and 10 miles down the road it wouldn't stay in Overdrive!! We called the next day over and over to talk to anyone in management (the dealer had closed by th miles down the road it wouldn't stay in Overdrive!! We called the next day over and over to talk to anyone in management (the dealer had closed by the time we noticed a problem when we picked it up) and finally that evening got a response and they wouldn't undo the deal! Claimed the already transferred the title to us (REALLY?? 10 days later we have expired tabs and no registration still!!) They offered a lower shop rate to replace our transmission, but after the multiple lies we caught them in, did we trust them with our new junk truck 50 miles from home?? Absolutely would not work with us on the nightmare vehicle they got us into. Not only transmission, but water on floorboards when rains, among many other little things they did not disclose there being a problem with... More

I came to Marysville Ford through the internet where I I came to Marysville Ford through the internet where I met my sale consultant, Phally Keo. She was great and was able to answer all my questions and I came to Marysville Ford through the internet where I met my sale consultant, Phally Keo. She was great and was able to answer all my questions and set up a time that I could come in and drive a Ford F150. When I got to the dealership Phally made it very easy to do business. Not only did I get the truck I wanted, Phally made this the best experience I ever had buying a car. Once again thanks to Phally and the staff at Marysville Ford, I will do all my future purchases with Phally and Marysville Ford. More

I had 3 vehicles serviced this week. I very much appreciate the customer service provided by Shannon and the entire service department. I highly recommend the service department. appreciate the customer service provided by Shannon and the entire service department. I highly recommend the service department. More

My mother and I went looking there this last weekend. She is looking to buy a 2011 2012 Ford fiesta. We just wanted to take a look around by ourselves first and if we had any questions we would ask. So that is looking to buy a 2011 2012 Ford fiesta. We just wanted to take a look around by ourselves first and if we had any questions we would ask. So that is exactly what we informed the sales person who approached us as soon as we pulled up. He said ok and we went looking around the lot. 3/4 of the way through the lot the manager approached us. I informed him of our decision to look around on our own and that we would ask them if we had any questions. He told us in no uncertain terms that we were not allowed to walk around unescorted on his lot and if that was what we wanted maybe we should leave. So leave we did. How unfortunate because my mother will be buying from a lot in Everett now. More

Tried to buy a car with the internet sales team. I live in another state and they had a hard to find car. I gave them my credit card to put a $500 deposit hold on the vehicle. They took my info and assured in another state and they had a hard to find car. I gave them my credit card to put a $500 deposit hold on the vehicle. They took my info and assured me that the car is no longer on the market. This was a flat out lie. The car was sold to someone else while my financing was still pending. More