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Kendall Ford of Marysville
Marysville, WA
445 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 445 reviews
August 10, 2024
What an incredible place to buy a car. Truly the best place to go, my experience here was with Andrew “coach” he was knowledgeable, helpful and went above and beyond. I don’t think I’ll ev Truly the best place to go, my experience here was with Andrew “coach” he was knowledgeable, helpful and went above and beyond. I don’t think I’ll ever go outside of Kendall ford should I need a new car anytime soon. More
by A.Crawford
Employees Worked With
Andrew
August 09, 2024
Not great at all! I felt safe buying a car from a large repeatable dealer and it being online purchase. I bought a very expensive car and they treated me like nothing I felt safe buying a car from a large repeatable dealer and it being online purchase. I bought a very expensive car and they treated me like nothing and it was used, so my bad if not happy. Oh and my fault for not coming to dealership to see it first. Be transparent like you say, and why should I have to go! Plus Salesman was adamant to bring car to me, so why not. Which now makes me wonder…. Then Ghosted me after not happy with purchase. NEVER AGAIN will I buy from them. Buy new Ford only, then maybe you will be treated well. Then you have nothing to lose! More
by Jessie
Employees Worked With
Andrew and Zane
August 01, 2024
I found Kendall Ford to be like all other dealers! Sales person did a good job, Sales Manager was awesome, truly felt like a respected customer! Finance agent, not very straight forward, I should of e Sales person did a good job, Sales Manager was awesome, truly felt like a respected customer! Finance agent, not very straight forward, I should of expected that and been more attentive to the ending sale! More
by jamie
Employees Worked With
Wyatt, Jason, Duke
July 30, 2024
Kendall Ford of Marysville stand behind their vehicles, and I am impressed with how they are willing to make things right. It shows they care about their customers and take their business seriously. If I w and I am impressed with how they are willing to make things right. It shows they care about their customers and take their business seriously. If I were to ever purchase a Ford, I would absolutely get it from them. Thank you, Derrek, Manny, and all the others who have helped me with my dodge durango. More
by dellannodarian
Employees Worked With
Derrek, Manny, Mark
July 16, 2024
I gave this dealership one star because I couldn't give less. Purchased the truck in 23 about June. Got it home and there were a few issues. So brought it back next day. #1 was a door seal which was leakin less. Purchased the truck in 23 about June. Got it home and there were a few issues. So brought it back next day. #1 was a door seal which was leaking, #2 was a shimmy in the front end. They took it for a drive and said that they didn't feel a shimmy (of coarse they didnt). What should have happened is leave it with us Mr white and we will balance the fronts for you. We were gone for several months so didn't bother with it. We are ready to go again for a trip with the truck so got an oil change and wheel balance and tire rotation. Went to pick it up and service said that the front left wheel is bent and needs to be replaced. They-service said that they put extra weights on the right side to compensate for the left rim shimmy, please tell me how that would work. Like i said bald faced liers. I said that we had this discussion the day after I brought it, of coarse they denied this and there was nothing written down. First of all if the tires were rotated it should now be on the back, right? They also said that the original warranty won't cover it and neither will our extended that we spent $4000.00 on. The fact is I mentioned this the day after I brought it home. I looked up wheels online and they are around 200.00-300.00 there price is $1300.00. This is how it works, they purchase a wheel, sell it to parts after mark up, parts marks it up and sells to service who marks it up and sells to customer. I know this because I used to sell to auto dealers. The other issue is there is an oil leak, I called service to get the work done (through warranty) there answer was this. We have to check to see if your bumper to bumper warranty will cover this. Derek the sales manager bald faced lied to me. I will never deal with this company again, in fact not yet done with these jerks. More
by bradwhite535
Employees Worked With
Derek sales mngr, mark assistant mngr.
June 29, 2024
Everyone at Kendall Ford, Marysville, WA, was FANTASTIC. Brad was the easiest going, straight forward car salesman ever. The team stayed up past 10PM to process our sale. We also love the (non-Ford) car we Brad was the easiest going, straight forward car salesman ever. The team stayed up past 10PM to process our sale. We also love the (non-Ford) car we found there! More
by Sara
Employees Worked With
Brad Schell. Ryan, Derick, Karl, and also Andy.
June 24, 2024
My second time trade and bought from this same dealer. They are great and my salesperson was great, friendly and helpfully to listen what I want on the 2024 Ford Bronco Sport. The buying progress went sm They are great and my salesperson was great, friendly and helpfully to listen what I want on the 2024 Ford Bronco Sport. The buying progress went smoothly speedy to get done. They are great and friendly! Thanks! More
by danshox4
Employees Worked With
Jonathan Brassy
