Kendall Ford of Bozeman

Service Department is a total joke! We have purchase 2 fleet vehicles within the last year and we cant get them fixed. Waited for over 7 mos for a part they supposedly ordered, never he We have purchase 2 fleet vehicles within the last year and we cant get them fixed. Waited for over 7 mos for a part they supposedly ordered, never heard anything so went back in to ask what was going on and were told we didn't come back in so they sold it to someone else... how would we have known to come back in if we were never told the part had arrived?? Took another fleet vehicle in after being on the road for 3 mos. with a noise in the front end. Took the Service guy Jake for a ride to show him what it was doing and he said the front shock was blown, its a known problem. Said he would order new shocks and here we are 4 mos. later and nothing was ever ordered. Now they expect us to bring it in and leave it for 48hrs?? In what world does that make sense?? Drop off a business vehicle for 2 days and lose all that work to diagnose a blown shock... I will gladly go out of my way and take all our Fleet vehicles to Denny Menholt Ford, they are much more accommodating to Commercial Customers. More

Quincy was great no pushing to move faster than i was ready, very happy with our truck and our choice. they also dealt with me on the price of dealer mark ups for the lift and wheels and tires and misc u ready, very happy with our truck and our choice. they also dealt with me on the price of dealer mark ups for the lift and wheels and tires and misc upgrades to find a happy place i could accept and they could. we are happy More

I personally have had an outstanding experience with Kendall Ford in Bozeman. My salesperson has been very helpful, informative, a joy to deal with. Terry C. I have only two issues that were less than g Kendall Ford in Bozeman. My salesperson has been very helpful, informative, a joy to deal with. Terry C. I have only two issues that were less than great. My financial end of it was not handled well. And there was an issue with the truck that required a repair. That took 5 weeks to resolve. My sales person made sure I had a vehicle to use in the interim. More

Dealership has competent and friendly staff! When making a large expensive purchase you want knowledgeable sales people and thats exactly what Kendall provided! Thanks so much for a perfect bu When making a large expensive purchase you want knowledgeable sales people and thats exactly what Kendall provided! Thanks so much for a perfect buying experience! Terry & Felicia were wonderful! More

Great service and friendly efficient staff. The work was done in a timely manner and to my satisfaction The work was done in a timely manner and to my satisfaction More

Overall, buying from Kendall Ford was great. My salesman Terry did an outstanding job in making my experience pleasant and expedient. My salesman Terry did an outstanding job in making my experience pleasant and expedient. More

Very friendly. Answered questions and did service very efficiently. Great experience. Got me in and out Answered questions and did service very efficiently. Great experience. Got me in and out More

Kendall was good to work with. Stewart the salesperson even offered to bring in his personal vehicle for me to test drive because they didn't have any Broncos available to test dr Stewart the salesperson even offered to bring in his personal vehicle for me to test drive because they didn't have any Broncos available to test drive. The purchase was quick and painless. More

My experience was great! ! Quincy was a great salesman. I would definitely recommend him to my family and friends!! ! Quincy was a great salesman. I would definitely recommend him to my family and friends!! More

So far, I’ve been impressed with my experience at Kendall Ford. It took longer than expected for the vehicle to be built and shipped to my dealer, but that is obviously Ford’s limitation, not the dealer’s. Ford. It took longer than expected for the vehicle to be built and shipped to my dealer, but that is obviously Ford’s limitation, not the dealer’s. Once the vehicle arrived, Tom Story was efficient and professional. He went out of his way to ensure my truck was ready for pickup the evening of the day it arrived. He knew I was leaving town the next day and wanted to help me out. I appreciate that. I hope that my experience with the dealer handling potential future mechanical issues, etc., is also a positive one. More