Kendall Dodge Chrysler Jeep Ram - Service Center

Super professional Very kind thoughtful, eager to help me, and making the best of the experiences me, and making the best of the experiences More

Great service I would definitely use you guys to service my car again Maybe even a purchase my car again Maybe even a purchase More

Short wait no appointment needed. Was happy with the service I received and the time it took. Was happy with the service I received and the time it took. More

Buenos amables speciales atentos serios exclusivos serviciales puntuales responsible disputations incomparable organization Claros buena esprecion serviciales puntuales responsible disputations incomparable organization Claros buena esprecion More

RepeatedUnnecessary delays and costs caused by service department since purchasing my 2020 Jeep at this dealership and always having it serviced there, KENDALL, Dodge’s., inability to diagnose and fix my department since purchasing my 2020 Jeep at this dealership and always having it serviced there, KENDALL, Dodge’s., inability to diagnose and fix my car issues within a reasonable time. Have caused me unnecessary lengthy expenses and frustrations in their inability to diagnose fix repair issues.. Terrible manner of communications from service manager Christian Povsic, interrupting and yelling at me repeatedly. Also, he repeatedly stated that part of the over one month delay in returning my car was caused by me, which is not true – a lie or miscommunication, right or wrong, He is terribly rude and needs training or replacement in his position in dealing with customers. at this point not only will I never go back to Kendall Dodge or recommend them for anything especially servicing, but if all Dodge dealers operate in similar negative ways, I am considering legal action. Currently, I intend to go only to either a different dealership for service as long as I have this car and warranty that covers anything and if it is not covered, and I still have this car, I will go to an independent mechanic. also possibly due to manufacturing defect in my clutch. I’m also considering trading it in getting rid of a possible lemon and going to a more dependable reputed vehicle. I have always bought new cars, gotten them serviced & dealt with different dealerships and have never had the issues and disappointment I currently have had with this jeep and Kendall Dodge, especially the service manager and department. More

The automated system to set up appointments is not practical. Once I spoke to a person, they wrote down the wrong vin for my vehicle. Once that was corrected, all else was good. practical. Once I spoke to a person, they wrote down the wrong vin for my vehicle. Once that was corrected, all else was good. More

Shauna was very helpful with my 2017 Compass. The radio stopped working and she was able to schedule the technician quickly to determine what the problem was. Very professional. The radio stopped working and she was able to schedule the technician quickly to determine what the problem was. Very professional. More

Prompt and professional service We were very pleased with the services rendered by Jonathan during our service visit the services rendered by Jonathan during our service visit More

My daughter attends school in Miami and I live out of state I called and spoke with Shauna who reassured me they would be contact with me about everything that needed to be done in a timely manner. Every state I called and spoke with Shauna who reassured me they would be contact with me about everything that needed to be done in a timely manner. Everything was well communicated and fixed on time. More

Clean, comfortable and has great accommodations for snacks and refreshments. Staff was helpful and waiting area played great shows. snacks and refreshments. Staff was helpful and waiting area played great shows. More