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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,561 Reviews

3,561 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 08, 2025

I took it in for an oil change in a tire rotation, and the tech did not even bother to look for the wheel lock and did not do it. And then they’re going to charge me until I asked my son to look at it and More

by traderward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My son took the car so I do not know the person’s name
May 08, 2025

Excelente el Servicio. Muy atento y amable el vendedor, con mucha experiencia y profesionalismo. recomendado More

by Lemamiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Total miss communication with parts and service . . what was to be like 499-450… came out to 800.00. Horrible , they even admitted they didn’t add activation cost of Fabs , or timing of installation More

by slp1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Blanco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Quick oil change and car service. Kendall dodge always takes care of my dodge charger. More

by FRANKPAEZ1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 08, 2025

Paula was great like always please to deal with her I would recommend paula to all my Ram owning friends More

by Goldenfence305
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
May 08, 2025 -

Goldenfence305 responded

Paula was great like always please to deal with her I would recommend paula to all my Ram owning friends

May 09, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 08, 2025

Everything was excellent Hugo is a great servidor advisor and very attentive. 10 out of 10 More

by Davidpena09071991
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
May 07, 2025

I feel that the service agent was only trying to sell me services and did not care about my needs. More

by JMMS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

She was very professional and had my vehicle back in the time promised She is the reason I keep on coming back More

by ALCANARTE
Recommend Dealer
Yes
Employees Worked With
Paula
May 07, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2025

It’s the worst service department and Emplyees all vaping in front of Customers and Director of Service was Awful More

by fishmongerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
May 07, 2025 -

Kendall Dodge Chrysler Jeep Ram responded

"Fishmongerst" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 05, 2025

He is the best. Excellent customer service. Hugo consistently demonstrates professionalism and He goes the xtra mile to satisface my needs and understand my frustrat More

by Monteriagal
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Monterroso
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