Kendall Auto Mall | Page 31

It's all about your bottom end dollar New Kia Sportage. Rear end alignment issues since purchase. Tires are trashed. They offered no help. Thanks. Never again to buy or service with them. New Kia Sportage. Rear end alignment issues since purchase. Tires are trashed. They offered no help. Thanks. Never again to buy or service with them. More

Excellent Service Routine service was performed. Staff are always very courteous, friendly, call me by name when I arrive, accommodate my requests and are quick to prov Routine service was performed. Staff are always very courteous, friendly, call me by name when I arrive, accommodate my requests and are quick to provide service. The best sales and service staff I have ever experienced in 48 years of car ownership! More

New truck! Edmark was recommended to us as a place who would give us a fair deal. We were very happy with the salesman - he worked hard to get us what we wanted Edmark was recommended to us as a place who would give us a fair deal. We were very happy with the salesman - he worked hard to get us what we wanted and we felt we did indeed get a fair deal. We would definitely recommend Edmark. More

This was the most low stress, easy purchase of a new vehicle I have ever had, I never felt pushed, or rushed, and I felt that they were truly invested in giving me the best experience, I could have...go vehicle I have ever had, I never felt pushed, or rushed, and I felt that they were truly invested in giving me the best experience, I could have...good, good place to go! More

Brought in my car for some minor service, at first their was a disagreement, but was solved fast, would of not got that from Peterson (!), as I've been their & the service was not near as friendly through P was a disagreement, but was solved fast, would of not got that from Peterson (!), as I've been their & the service was not near as friendly through Peterson (Manager in a training appointment & can't help you today.. wow "really"), not like with Ed-mark, the Service center was much more friendly & willing to help me, with out asking for money or pushing a sale (the manager was not far away & was on top of my issue quickly) this is how a dealership should be, specially for a new customer, would have gave five stars for every category, but some of the scoring I gave was based on how I would rate a 5-star, place, any place.. the lowest score was price, but for a dealership, for OEM products, one (-1) was availability..of parts for the price, the part should be in-stock/at the store.. one (-1) is matching any price found, from any place of business, sadly I also found out, some work is resourced out (meaning they don't do the work them self's) or have the part checked at their store before it goes to the place its getting done through, the part is shipped to the place that does the install of that part, witch seam's a waste of time & money, put on the customer or out of customers pocket., so Price was a 3 for Ok. Customer care I rated a 4 for Good.. if the confusion was stopped right at the beginning and solved, it would have been a easy 5 for perfect ! Quality of work, I rated a 4 for Good.. the tech that worked on the peace did minor damage, nothing big, most wouldn't even notice, I didn't at first til I looked closer and after I was home.. so it would have been a 5 for Great/perfect but part of that is my own fault for not saying any thing after I seen it & the dealership (I'm sure of), would have had no problems taken care of the issue. Please note: I'm very picky person & a bit OCD.. as I'm sure, most customers are not as picky as I am or OCD, hope this review helps. More

I was a little nervous going in to the dealership. The staff was very friendly, and answered all my questions and concerns. The whole process didn't take very long. A special thanks to Tim Wurtz, for a gr staff was very friendly, and answered all my questions and concerns. The whole process didn't take very long. A special thanks to Tim Wurtz, for a great experience. More

We are very happy with the relationship that developed as we considered buying a new car. We met Derrick at the dealership and explained that we were not ready to buy yet but were serious about acquiring a we considered buying a new car. We met Derrick at the dealership and explained that we were not ready to buy yet but were serious about acquiring a new Buick, We told him that we would continue learning on the internet and he promised to call us when the new model was on the lot. he was always helpful without every pressuring. He s a nice person to know. More

Great experience. Salesman was helpful and easy to work with. Enjoyed working with employees at Edmark. Didnt feel preasure of having to purchase vehicle. Other car lots I visited salesmen were way to ove with. Enjoyed working with employees at Edmark. Didnt feel preasure of having to purchase vehicle. Other car lots I visited salesmen were way to overwhelming to work with. Thanks for the great experience purchasing my first new vehicle. More

Again Marcy was great. The service dept has never failed us. We had recall work done and Marcy made sure all parts were ordered in a reasonable time frame. us. We had recall work done and Marcy made sure all parts were ordered in a reasonable time frame. More

My car buying experience at Edmark was top notch! They were extremely helpful and very easy to work with! Highly recommended! Love my Kia Forte were extremely helpful and very easy to work with! Highly recommended! Love my Kia Forte More